Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
1.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

-Free food - Health benefits - some good people - dress up days

Cons

-unrealistic expectations. Claim to have a balance, but actually want you to hit everything possible. - Very little upward momentum and very little opportunity to move any other direction than where you currently are. - Company boasts about a great workplace and opportunities, but once you work here you understand that is is all a sham. -very little personal growth. They want you to be their sales and service drone to make-up for faults and problems. -There are so many more that I can't even list

2.0
Apr 15, 2015

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are pretty good.

Cons

So many cons, I don't even know where to begin. The company changes something about how we run the business with customers daily, with the high expectation that we should be all caught up. We have a MOD system, which is basically a reported error that another Inker placed on you for making a mistake. And yes, this effects your pay, and yes it's encouraged and celebrated to give out MODS for any mistake. Managers constantly micro manage you, do not allow you to be your own self. Managers can come and go as they please , yet we are expected to work long overtime hours. Managers will dish out a lot of negative feedback to reps, while never or hardly ever congratulating on the positives. Some are treated much differently, much like high school. If you were in a sorority, you pretty much are a favorite at CustomInk. You're expected to work overtime for more than have the year. Yes you're paid for it. But over half the year, and each year more and more overtime hours are added to everyone's schedule. Some people get special treatment when it comes to overtime, and don't perform their over time hours. Lucky them. You're asked to keep up with productivity, yet many can't even hit the targets, or you won't get paid for the work you have done. There are monthly surveys which are not anonymous. So people lie and say they are happy to work for CustomInk, when they aren't. The pay is terrible. If you get promoted you basically get a pay decrease. Why would you pay someone less to have more responsibilities? How is that even encouraging? It's INSULTING! A lot of butt kissing goes around in order to get ahead. Big Brother is watching you.

3.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

- Schedule Flexibility - Healthy Operation Hours - Good Work/Life Balance - Great PL/Benefits - Small discounts on non-printed apparel - (Pre-COVID) Fun activities to participate in - Sometimes Community focused - Started Diversity + Belonging groups

Cons

- Compensation - No opportunities for Advancement or growth - Major lack of adequate new hire training - No Transparency - Other Departments barely understand why Stores exist - Customer barely understand why Stores exist - No Part Time

Viewing 34 - 36 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.