Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
5.0
Sep 9, 2025

Core Values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company that believed in strong core values. Does mean something when everyone in the company knows them by heart.

Cons

Workflow predictions were difficult at times and could make order coverage a challenge.

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Custom Ink Response
9mo
We’re grateful for your feedback and for highlighting Custom Ink’s core values—it means a lot to know they stood out to you during your time with us. We also appreciate your note on workflow and order coverage. We recognize that forecasting can be challenging, and your perspective will be shared with the appropriate teams as we work to improve in this area. Thank you for taking the time to reflect on your experience and for the contributions you made while at Custom Ink.
4.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, PTO, and insurance.

Cons

There could definitely be process improvements for teams, and improvement to software.

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Custom Ink Response
9mo
Thank you for sharing your experience and for your long tenure with Custom Ink. We’re glad to hear you’ve found our benefits, PTO, and insurance to be valuable. We also appreciate your constructive feedback around processes and software improvements. We know these areas are important to supporting our teams’ success, and your input will be shared with the appropriate leaders as we continue to evaluate and refine our systems. We’re grateful for the contributions you’ve made over the past few years and for taking the time to provide this perspective.
5.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and great managers

Cons

Not steady work, hard to get full time

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Custom Ink Response
9mo
Thank you for sharing your perspective and for your many years with Custom Ink—we truly appreciate your dedication and contributions over such a long period of time. We’re glad to know you’ve experienced the support of flexible scheduling and great managers. We also hear your feedback around work consistency, opportunities for full-time roles, and the value of additional training. Your input is important and will be shared with the appropriate teams as we continue to evaluate how we can better support our Inkers. We’re grateful for the commitment you’ve shown over the years and for taking the time to provide this thoughtful feedback.
Viewing 394 - 396 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.