Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
5.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Very helpful and friendly work environment

Cons

none I can remember as of now

avatar
Custom Ink Response
9mo
Thank you for taking the time to share your experience. We’re so glad to hear you’ve found the work environment at Custom Ink to be friendly and supportive. Feedback like this is wonderful to see and reinforces the importance of the culture we strive to maintain. We’re grateful for your contributions and for being part of the Custom Ink team.
4.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The employees and management were by and large highly competent and the company was very flexible in terms of work location and makes use of top notch tools for DevOps, DX, and project management:

Cons

Employees received contradictory or misleading feedback from management particularly after the company ran into some financial issues because of lack-of-preparedness in the post-pandemic economy. I was also very disappointed in the abrupt lack of communication and cooperation during the off-boarding process:

avatar
Custom Ink Response
1y
Thank you for sharing your experience with Custom Ink and for your contributions during your time here. We’re glad to hear that you found the flexibility, tools, and team caliber to be strengths of your time with us—these are qualities we continue to value deeply. We also appreciate your candid feedback regarding the challenges you encountered, particularly related to communication and consistency during a time of organizational change. We recognize that navigating post-pandemic economic shifts has not been without difficulty, and we regret that the experience left you feeling disappointed, especially during the off-boarding process. That is not the experience we aim to provide, and your input will help us reflect on how we can better support team members through transitions. Your feedback around transparency and management alignment is especially helpful. We are committed to improving in these areas and will ensure your suggestions are shared with our leadership team as we continue to evolve our internal processes. Thank you again for taking the time to leave a review and for being part of Custom Ink. We wish you continued success in your career.
Viewing 397 - 399 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.