Custom Ink reviews

2.9

35% would recommend to a friend

(182 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

182 reviews

Reviews about "Culture"

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2.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

*Guaranteed 40 hours *Decent benefits *Progressive use of software

Cons

*Poor communication from upper management/management in general. Multiple managers along with employees came and went within locations in my region *Unclear communication between different departments. Inconsistent use of sales tools leading to unrealistic metrics. *Unclear duties from management which did not make sense on day to day tasks/sales. *Continues changes within the company when at times it was communicated opposite by Mark Kats. *Expected to take on additional tasks/activities with no application in promotion or increase pay. *Pushed one week free lunches which was inconsistent at best. *With changes in management and new positions created, there wasn't always a clear leader. *Multiple other departments downsized thus affecting customer service, sales, expectations, etc.

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Custom Ink Response
2y
We are sorry to hear that you have had a challenging experience. We are constantly working to improve our Inker experience and feedback like this truly helps us get better. Please reach out directly with more details so that we may understand your situation better: inkerfeedback@customink.com
5.0
Aug 31, 2023

Positive Culture

Recommend
CEO approval
Business Outlook

Pros

Overall positive culture that invests heavily in employee initiatives.

Cons

Far from a rigid corporate structure some may find that projects delay or stagnate from time to time.

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Custom Ink Response
2y
We appreciate your taking the time to write this review. We’re so happy that you had a positive time working with us. We take each review to heart and will share your feedback with the team.
5.0
Aug 17, 2023

Best company

Recommend
CEO approval
Business Outlook

Pros

Growth potential, effective leadership, effective cross collaboration within the company- Upper management is making effective growth business decisions to keep the company healthy and prosperous- without losing the culture that it was built on. The value placed on internal, field level insight is extremely high.

Cons

A lot of phone work with customers- but worth the interaction!

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Custom Ink Response
2y
We appreciate your taking the time to write this review. We’re so happy that you have had a positive time working with us. We take each review to heart and will share your feedback with the team. Please let us know if you have thoughts to share on anything else.
Viewing 46 - 48 of 182 Reviews

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