Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
4.0
Apr 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Fairly thorough training upon onboarding and ample resources available once you're out of training. Transparent feedback within the company. Supportive management who talks about career development regularly, offering training courses and many reports so your performance is known well before reviews or meetings with manager. Free lunch and snack weekly, as well as coffee Froyo, and bulk snacks available daily. Discounts to many local businesses and easy access to 495, the Metro via Dunn Loring (there's a shuttle that comes directly from the metro stop). Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy.

Cons

Biggest con in my book is the cost for Healthcare for a family. While single employees can spend more on lunch than insurance costs, they are almost crippling for a family of four. The coverage is AMAZING but seeing my paycheck deductions hurts to look at.

5.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Custom Ink is a great place to work and is recognized annually by Fortune and Washingtonian. CI is an inclusive company and really try hard to grow careers. It is run like a tech company that focuses on retail. Free snacks, lunches, etc. There has been a heavy investment in AWS training, opportunities to work on your own projects and an annual internal hackathon. The company has been growing consistently for 10+ years and well lead by a great management team.

Cons

Salaries are slightly behind industry average but management seems to be listening.

1.0
Apr 4, 2019

Not Worth It

Recommend
CEO approval
Business Outlook

Pros

Casual clothing. Great health insurance and paid time off.

Cons

Literally everything else. When you make complaints about sexism in your department, it goes nowhere. Salaries are way below industry standard, and when you present your case, it does nothing. No raises, BARELY cost of living increase. Yeah they make some top places to work lists, but they keep getting lower and lower on the list. If you don't drink the Kool-Aid then you'll never fit in. Management never has your back. Constant talking in circles and never getting anything done.

Viewing 481 - 483 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.