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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      2.9

      35% would recommend to a friend

      (703 total reviews)
      avatar

      David Doctorow

      33% approve of CEO

      21% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      2.9

      Culture & values

      2.7

      Career opportunities

      2.2

      Senior management

      Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      703 reviews
      5.0
      Oct 11, 2022

      Great Atmosphere

      Fundraising coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Custom Ink was built on the principles of community and therefore places a ton of value on its customers and employees; treating all like family. Senior leadership is intentional about gathering feedback from everyone and then letting that guide its decisions. This was prevalent during and now post-pandemic as they reevaluate its work environment and processes; embracing a work from home culture and methodology. I've never been a part of a company that embraces diversity and celebrates individuality like Custom Ink. They allow for mistakes, feedback, growth, ownership, and development both personally and as a team. Great benefits, relaxed dress code, a lot of personal time off.

      Cons

      With the new work from home structure, there are now more opportunities for career advancement beyond your local office. However, since we are a larger company, it is difficult to know / visualize those direct career paths sometimes.

      avatar
      Custom Ink Response
      3y
      We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!
      4.0
      Oct 2, 2022

      Best part is the benefits

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and schedule are good.

      Cons

      Not a lot of follow through.

      avatar
      Custom Ink Response
      3y
      We appreciate your taking the time to write this review. We’re so happy that you had a positive time working with us. We take each review to heart and will share your feedback with the team. Please let us know if you have thoughts to share on anything else.
      3.0
      Sep 14, 2022

      It's OK...

      Production associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, good co-workers, occasional bonuses when the company makes a ton of money. Food once a week.

      Cons

      Management, especially the immediate ones above productions have a lot to work on. There are great people but that's not a common denominator.

      avatar
      Custom Ink Response
      3y
      Thank you so much for your feedback. We know that it takes a lot of effort to provide constructive criticism, and we value the opportunity to address issues that arise. Please reach out directly with more details so that we may understand your situation better: employerbrand@customink.com.
      Viewing 487 - 489 of 703 Reviews
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      ReviewsCustom Ink reviews

      Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.