Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
4.0
Sep 3, 2022
Recommend
CEO approval
Business Outlook

Pros

The benefits as of now are pretty generous which was an incentive in the first place (401k, dental, medical, vision etc.), catered food on Thursdays, first dibs on failed or returned merchandise from clothes to wireless chargers. The weekends are always off, Saturdays can be voluntary overtime, but it's rare to take place. If you want responsibility and experience in leadership-climbing roles, just ask. If you like overtime checks, they hand it out like candy. There are problems, but there are good people truly trying to make it a better working environment. The company is young (about 20 years old), I wrote a lot in the cons section, but I'm thankful for this competitively paying job, and the type of people that see this as their career.

Cons

Mandatory overtime gets old really fast, some people are for it $$ but it wrecks any attempts at a work-life balance (if you've normally been able to get things done during the week) and plays a role in the high turnover rate. I've had three different managers in almost six months, making for conflicting plans for job growth trajectories amounting to setbacks in pay-increase opportunities (since as a warehouse, they care about numbers). While it's great that management approves time off requests with little reason to say no when you have the hours, they sabotage team deployments constantly, for some people can be flexed in certain positions, while others cannot, so the burden falls on the same people to the point of frustration/exhaustion. They still use outdated electronics and software making for constant disruptions (we still have printers waiting on parts going on four months currently). The Golden Rule is in their motto, but there is weak synergy between day and night shift. If you have a series of skill sets, you will be moved around a lot, great for people who like to diversify their day, frustrating for those that one to stay in one place for the day.

5.0
Sep 3, 2022

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good like it very much

Cons

Nothing to say bad about the place

Viewing 490 - 492 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.