Custom Ink reviews

3.0

35% would recommend to a friend

(177 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

177 reviews

Reviews about "Management"

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3.0
Oct 12, 2022

Prepare to be pushed

Recommend
CEO approval
Business Outlook

Pros

Great benefits, great diversity and WFH options

Cons

Working under hourly with the promise of great bonuses but bonus structure makes it almost impossible to consistently receive. Very poor management. Has talkspace for free but more than half the people I knew including myself never got to use it due to "technical issues" that were never able to be resolved. Company is also actively looking to mainly source threw thrid party companies now.

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Custom Ink Response
3y
We truly value the fact that you took the time to share your thoughts with us. We are always striving to improve and feedback like yours helps us immensely.
3.0
Oct 11, 2022
Recommend
CEO approval
Business Outlook

Pros

The benefits are incredible. The people are amazing. The CEO is awesome. The HR team was extremely supportive during different seasons of health issues that I went through.

Cons

There always seemed to be a moving target as far as expectations go. A lot of people ended up in middle level management that didn't really have the soft skills of people management. There tended to be a lot of toxic positivity with no space for employee concerns to feel validated. I had 8 managers in my 4.5 years there, so if you build repour with one manager then they leave, you have to prove yourself to someone new like every 6 months. Oh. also, the more "inclusive" Custom Ink became the more it was not okay to be moderate or conservative.

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Custom Ink Response
3y
We are sorry to hear that you had a challenging experience working with us. We are constantly working to improve our Inker experience, and feedback like this truly helps us get better.
3.0
Sep 14, 2022

It's OK...

Recommend
CEO approval
Business Outlook

Pros

Good benefits, good co-workers, occasional bonuses when the company makes a ton of money. Food once a week.

Cons

Management, especially the immediate ones above productions have a lot to work on. There are great people but that's not a common denominator.

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Custom Ink Response
3y
Thank you so much for your feedback. We know that it takes a lot of effort to provide constructive criticism, and we value the opportunity to address issues that arise. Please reach out directly with more details so that we may understand your situation better: employerbrand@customink.com.
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