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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      2.9

      30% would recommend to a friend

      (703 total reviews)
      avatar

      David Doctorow

      23% approve of CEO

      23% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.5

      Work/Life balance

      2.9

      Culture & values

      2.6

      Career opportunities

      2.3

      Senior management

      Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      703 reviews
      4.0
      Oct 8, 2014

      Mostly a Great Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In on-the-business roles, there is room for development. And there's room to grow within production roles as well. The food is a good perk. The location is also slammin'.

      Cons

      The company is growing so rapidly that it's been experiencing growing pains for a while. New leadership was just brought in, so this is hopefully going to be addressed soon.

      4.0
      Sep 22, 2014

      Great company but needs to manage their growth

      Sales/service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment and great people. Sales, especially a call center, can be rough but the company tries to great a positive bright environment and encourage great productivity with lots of perks. There is a lot of internal data collected and surveyed, I can't tell if or how it is used to affect change. The scheduling is pretty rigid and includes mandatory overtime, however, you are in good company, you just have to be careful about who you ask question to or confide in. Young workforce can tend to get gossipy.

      Cons

      The company is growing...quickly and I think you are starting to see some growing pains. It still operates much like a startup with quick changes and a roll with the punches attitude, but it is a more mature business than that and needs to adjust. The disconnect between senior leadership, middle management, and the masses that others have highlighted here is pretty apparent. There is also a hire from within attitude for leadership which leads to people who really know what the job is, but dont necessarily have leadership experience prior or elsewhere. Diversity is a great thing for business.

      Viewing 667 - 669 of 703 Reviews
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      Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.