Custom Ink reviews

2.9

30% would recommend to a friend

(220 total reviews)
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David Doctorow

23% approve of CEO

23% positive business outlook

Reviews by job title

220 reviews

Reviews about "Compensation"

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4.0
Aug 7, 2025

Good People

Recommend
CEO approval
Business Outlook

Pros

Kind people, decent balance, good communicators

Cons

Some unnecessary late nights, lack of a clear vision

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Custom Ink Response
8mo
Thank you for sharing your experience. We’re glad to hear you felt supported by kind teammates, good communication, and balance in your work. At the same time, we recognize your feedback around late nights and the need for clearer vision. We value your advice to leadership on seeking clarity and streamlining processes, and we’ll be sure to share it internally. We truly appreciate the time and perspective you’ve offered, as it helps us continue to build a stronger experience for our team members.
1.0
May 23, 2025

Avoid

Recommend
CEO approval
Business Outlook

Pros

Pay is average for the field. Good PTO and health insurance though.

Cons

Cut throat, really have to drink the coolaid to fit in. Often can't do any professional growth. Fired people to move a lot of positiond overseas two years ago.

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Custom Ink Response
12mo
Thank you for sharing your thoughts and for your 5–7 years of service at Custom Ink. We’re grateful for your time with us and appreciate your recognition of our PTO and health benefits, which we continue to invest in to support team well-being. We also want to acknowledge the concerns you’ve raised regarding culture, growth opportunities, and organizational changes. We understand how difficult it can be when business decisions—especially those involving workforce shifts—impact colleagues and the sense of community. These moments are never taken lightly, and we’ve aimed to approach them with care and support. Your feedback about the internal environment and professional development is also valuable. We’re actively working to foster a culture where every team member feels empowered to grow, contribute authentically, and be heard. Thank you again for your honest review. Your insights will be shared internally to help guide our continued efforts to evolve and improve. We wish you all the best in your future endeavors
3.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and decent pay

Cons

Layoffs each and every year for 3 years running and no sign of stopping

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Custom Ink Response
1y
Thank you for your feedback and for your years of contribution to Custom Ink. We're glad to hear you found value in the benefits and compensation during your time with us. We understand how unsettling ongoing organizational changes can be, and we know that trust and transparency are critical, especially during difficult moments. While some business decisions are necessary to adapt and move forward, we recognize the importance of clear, honest communication and are working to improve in that area. We appreciate your candid perspective and wish you the very best in your next chapter.
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