Custom Ink reviews

2.9

35% would recommend to a friend

(182 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

182 reviews

Reviews about "Culture"

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4.0
Oct 28, 2019

Store Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Ownership - Creativity - Always something to do - Friendly and engaging company culture

Cons

- unclear directions from managers at times - sending lots of copy/paste emails - hours varied week to week

3.0
Oct 25, 2019
Recommend
CEO approval
Business Outlook

Pros

- Good health insurance - PTO - WFH flexibility - Generally speaking you work with some great people - Open to feedback

Cons

- Large exodus of engineers over the last few years has taken a significant toll on the tech department that they're unable to recover from - Low pay, despite recent attempts to resolve this - Attrition has led to a morale problem among engineers - Attrition has also led to many aspects of the stack in not so great shape - Too many decisions are made by management based on money which end up costing significant engineering time and effort - Depending on what team you are on, strange restrictions around WFH/remote policies are made

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Custom Ink Response
6y
Thank you for your feedback. I would like to address the concerns raised in the review. Yes, some people have moved on, and I certainly respect their decisions. At the same time, I'm really excited about the newest additions to the team! Inkers are some of the most innovative and collaborative technologists in the business. Don’t take my word for it. Sign up for an upcoming NoVA Code & Coffee event at our office and get to know the team. https://www.meetup.com/NoVA-Code-Coffee/ When it comes to working remotely, we’re as flexible as possible. It’s the reason why we use guidelines rather than policies, each individual’s circumstance and work is unique. On decision making, our teams have the ability to make decisions independently to continually improve. For technical direction, teams can make the decisions that ensure we meet the needs of their team, the larger technology team, and the business at large. For current Inkers, if there are times when this isn’t happening, please come see me so I can help. - Doug Smith, Vice President of Engineering
4.0
Oct 21, 2019
Recommend
CEO approval
Business Outlook

Pros

*Strong culture *Fast company growth *Caring team members *Casual dress (aka leggings and jeans) *Living true to the Core Values *Free lunch on Thursdays *Leadership values opinion of team members regardless of level

Cons

*Senior leadership is sometimes disconnected from the day to day *Lots of initiatives versus focusing on a few ones to move the needle *Lean teams

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