Custom Ink reviews

Performance based pay is very difficult to maintain due to constant innovation, automation and efficiency changes happening and outpaces the rate of adjusting to it. This tends to cause some distrust among employees. There also seems to be a slight imbalance of opportunities and care given towards production floor workers vs office workers. I think unfortunately due to the nature of the production floor's work and demands, it appears it's almost impossible to have extra time allotted for them.

1 - This is not a traditional outside sales role. The majority of your time is spent outbound cold calling on the phone. 2 - There is a significant amount of time spent in meetings. I've never seen so many team meetings in other sales roles. Our job was to be out selling rather than sitting in 2 team meetings per week, a one on one per week, and a monthly team call. On top of that, "chatter" is expected within the team via email and chat. If you're working hard on cold calling and also sourcing quality leads and the chat is dead, you'll be prodded to "get some chatter started". 3 - "Leads" are provided but they are not remotely qualified. You frequently have competitors in your lead list, outdated information, or the wrong contact. It's normal to spend up to 20 minutes on 1 call trying to find the right contact. When you are supposed to log 30 calls a day with leads like that and have 2 meetings per day, it's way too much. On top of that, you're not making quality calls, you're just relying on volume to try to reach someone who hopefully will make time to talk to you. Overall, the outside sales team is being run like a remote outbound call center with rather than a true territory account manager role.