Custom Ink reviews

2.9

35% would recommend to a friend

(182 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

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182 reviews

Reviews about "Culture"

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5.0
Apr 22, 2019

A Truly Great Place To Work

Recommend
CEO approval
Business Outlook

Pros

Custom Ink has gone through a lot of growth over the past 5-6 years, which can be really difficult on team members. However, through it all, the company has always adhered to the core valuesL Golden Rule, Ownership and Innovation. When decisions are made through these lenses, we all feel more confident in the me, even if we don't always know where we're headed. Team members are great humans some of the most community-centric people I've ever met. You'll always find an Inker willing to go the extra mile. All the perks of today's progressive workplaces (snacks, lounge rooms, free lunch once per week). Leadership is always trying to improve themselves and every team member they support. Transparency is off the charts compared to many other places I've been. Health benefits are second to none for the team member.

Cons

Health benefits for dependents can get very pricey.

2.0
Apr 19, 2019

I would not recommend

Recommend
CEO approval
Business Outlook

Pros

Coworkers, benefits (medical/dental, time off, 401k), snacks and such in the break room, 7.5hr day with paid .5hr lunch (for a total of 8hrs)

Cons

This job should be, and can be/used to be, really awesome. The problem is middle managament. They are TERRIBLE! We have a massive turnover rate and can't seem to retain employees long term (imo) due to their inability to lead. They do not listen or at least don't respond to staff concerns or suggestions. They seem to see *most* employees as replaceable/expendable. Managers seem very clicky and seem to protect one another from accountability. Never have i seen leadership like this in production (or even retail for that matter). Base pay is better now (recently adjusted), but is still low, and bonuses have been replaced with much more difficult to achieve standards. They (upper mgmt) seem like good people but need to get this place back to what it used to be and turn morale around.

4.0
Mar 27, 2019

Cool Culture

Recommend
CEO approval
Business Outlook

Pros

Great people. Employees here genuinely care about treating each other and customers well.

Cons

Pay is relatively low. The bonus/compensation structure is constantly changing Management positions seem to be filled based on favorites.

Viewing 136 - 138 of 182 Reviews

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