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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      2.9

      35% would recommend to a friend

      (703 total reviews)
      avatar

      David Doctorow

      33% approve of CEO

      21% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      2.9

      Culture & values

      2.7

      Career opportunities

      2.2

      Senior management

      Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      703 reviews
      2.0
      Nov 12, 2021

      Customer Care Advisor

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to talk to many different people over the phone, get to work from home full time, good benefits - but can be hard to use paid leave given such a small team

      Cons

      pay is very little. no upward mobility. micromanagement on clocking time. infrastructure needs improvement to support the work load. Not enough employees to support and carry all the work. Overworked, lots of overtime, high stress.

      3.0
      Aug 3, 2021

      Nice people (but they literally have to be)

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lax atmosphere, nice building and nice desk space Great benefits and awesome amount of paid leave to start (23 days)

      Cons

      Speaking and typing kindly to your coworkers is mandatory at all times. They record everything you say/type at your computer at all times. I was taken into a meeting with my manager because I typed a word in all-caps to someone who tried to dump a call-transfer on me right after I told her that my shift was over in 5 minutes and I still had 30 minutes of work to do. The progression in the sales department (i.e. selection of management) seems arbitrary. Whoever the person in charge of the promotion likes the most will usually get the position. This leads to a bunch of non-management types in management positions.

      1.0
      Sep 19, 2020

      Former Employee

      Artist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free meals, made some good friends

      Cons

      Management needs to be held accountable

      Viewing 217 - 219 of 703 Reviews
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      ReviewsCustom Ink reviews

      Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.