Custom Ink reviews

Sinking ship, disguised as "innovating" bit really what this means is they will roll out very drastic changes and expect all the inbound teams to deal with the ripple effect. DO NOT use them to raise money, at the end of the day their prices are expensive and the quality is no longer there. They're vetting on their "execution excellence." However, they let go of everything that made the execution great. (The Artists, the Printers) it is now a hollow shell of what it was 5-10 years ago. They do not care about your mental health. They will just say "your feelings are valid, but XYZ is in your requirements." For example, Sales commissions got cut significantly during Covid with a promise of them coming back,, they never did. They kept our bonus commissions at .010%, when previously it was 10%. Escalated customers are now a regular thing with no more main printing facilities, customer service/sales isn't paid enough to deal with it, and the company is constantly shoving a "WOW" experience down everyone's throats. I flat out cannot give my customers a good experience knowing they will not get the quality shirts or print that they deserve. But they want us to do so anyways. "I know we sliced our workforce and let go of your colleagues, but now your expectations are higher for you and so you better give a wow experience to our customers so they feel like they're in the right hands"