Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
2.0
Jul 25, 2020

Clueless Management, Fake Positivity

Recommend
CEO approval
Business Outlook

Pros

Good teammates. Schedules can be flexible--if management likes you. You get an Adobe subscription.

Cons

Management won't fight for you. Decision-makers don't understand the operations. Low pay, high stress, constant change. Negative feedback discouraged. Told to smile more. Toxic fake positivity.

3.0
Jul 17, 2020

They aren't aging well.

Recommend
CEO approval
Business Outlook

Pros

Benefits, atmosphere, co-workers, Team environment team, food

Cons

Lack of humanity. Custom Ink is turning in to a strict numbers business, when it used to have heart as well. The new management doesn't seem to have the same consideration for it's employees as it once did. The role that I was in was constantly evolving with more tasks and ask being added on and without proper consideration of bandwidth. Seniority and tenure matter nothing.

2.0
Jul 9, 2020
Recommend
CEO approval
Business Outlook

Pros

health benefits started great, went downhill. Salary and bonuses were good for customer service type job.

Cons

management wasn't very experienced. felt like they were threatened by lower level employees with more management experience. micromanaged every part of the day. management was also based on whatever the current popular trend on the market. HR was either great or terrible. the workforce was cliquish and felt like high school. training was ok, but things changed frequently and the role outs were never smooth. suggestions were ignored. management didn't want to hear about problems. quarterly reviews were given, but no incentive to actually tell the truth. company gave out "perks" basically in order to bribe employees into temporary contentment.

Viewing 277 - 279 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.