Cvent reviews

3.6

69% would recommend to a friend

(315 total reviews)
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Reggie Aggarwal

85% approve of CEO

68% positive business outlook

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315 reviews

Reviews about "Compensation"

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3.0
Oct 9, 2021
Recommend
CEO approval
Business Outlook

Pros

The culture on the sales team is strong. It's a hustle and grind mentality, but if you have a growth mindset and enjoy fast paced, dynamic nature it can be fun. Excellent resources . Marketing team is unreal and truly makes selling here easier. The Solutions Consulting team is mind-blowingly good and a great partner to the sales team. Same with overlays - top notch support. Leadership team (again, in sales) is extremely involved in the business and there are some born leaders who will help you hone your skills and close business. Definitely an open door policy and you can get feedback and coaching without having to chase. They are good about recognizing their best performers. Quotas are reasonable and can be exceeded if you have decent territory The product has gotten a lot better than it used to be. Lots of solutions and services to sell which can also mean enough diversity in the work to keep it interesting

Cons

Its difficult to reconcile the good with the bad. Comp plans aren't up to fair market standards unless you're a legacy rep. In general, Cvent tries to do everything on the cheap and it's driving operations to a place where it feels very unsustainable long term. Lost a lot of really talented people in the past year. Get ready to firefight - unless you ignore it, you'll constantly have customers back-channel to you when/if they're not getting the support or guidance they need from Client Services, or are having product challenges. You'll need to step in to help. 70% of Account Managers aren't really good for much more than order taking. They all have way too many accounts. Working cross-functionally with some teams can be hugely painful (finance). commission statements are rarely accurate, require deep auditing. High level of complexity in terms of sales process. Lots of forms, SFDC fields and low value tasks like dedupping. Very manual processes.

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