Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,198 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 70% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Auxiliar De Logística (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 291 reviews)); "Good pay and thats it" ((in 197 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "great international environment and people" ((in 174 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 203 reviews)); "Work envionment and low salaries" ((in 156 reviews)); "long hours and busy especially at the end of the year" ((in 83 reviews)); "Not at all all boss and managers are good" ((in 72 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Erlanger , Tempe , Plantation , Houston , New York , Cincinnati , Phoenix , Los Angeles , Chicago , Hebron , Miami , Scottsdale , Dallas , Atlanta , Philadelphia , Elizabeth , Seattle , Orlando , San Francisco , Fort Lauderdale , Franklin Park , Romulus , Indianapolis , Denver , Washington , Raleigh , Austin , Minneapolis , Columbus , Van Nuys

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DHL Express

Part of DHL

DHL Express reviews

3.8

70% would recommend to a friend

(4,107 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Mar 15, 2018

meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

unionized so great benefits and pay

Cons

management is sub par weird promotions because of a union no one gets fired, so people that shouldn't be there are still there.

3.0

Mar 13, 2018

Senior Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very stable environment Good place to work

Cons

Bad manager No strategy Unstructured only applies to my manager

DHL Express Response

Thanks for taking the time to leave your feedback! You said you liked the work environment and recognized that DHL is a great place to work so it sounds like you are enjoying the atmosphere, compensation, benefits and career opportunities which is awesome to hear! Unfortunately you also don't currently seem to be happy in your relationship with your manager. As a senior leader yourself, you know we spend a great deal of time and resources into the development of our leaders through the Certified International Manager program. We want to be sure they are given the tools and skills to lead team members in the 21st century and achieve results through respect based leadership. Our culture is based on open feedback so I hope you feel empowered enough to professionally deliver any developmental feedback to your manager. If not, I encourage you to reach out to your HR Business Partner or me directly and we can confidentially discuss your situation. Thanks again for the feedback! Eric Sylvester Human Resources

4.0

Mar 6, 2018

Good company to work for!!

Operations

Recommend

CEO approval

Business Outlook

Pros

Very good enviroment to work,friendly co-workers and good benefits.

Cons

Nothing to think of, except the thing that you can hardly become full-time.

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