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DHL Global Forwarding, Freight

Part of DHL

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DHL Global Forwarding, Freight reviews

3.8

74% would recommend to a friend

(2,092 total reviews)
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Tim Scharwath

82% approve of CEO

64% positive business outlook

DHL Global Forwarding, Freight has an employee rating of 3.8 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Global Forwarding, Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 27, 2008
Recommend
CEO approval
Business Outlook

Pros

DHL is a very attractive company to work for. Compensation and benefits meet or exceed the competition, and as the world's largest logistics company they have many opportunities throughout the world. Truly the best reasons to work at DHL are the career opportunities, compensation/benefits, and opportunity for professional growth through their internal training and quality initiatives. For example, by participating in the First Choice program you will be able to take that knowledge of how to properly treat your customers (and the DMAIC-LEAN processes as well) and apply that to any business that you may work for in the future.

Cons

There are a lot of "legacy" employees that are not in tune with the new trends in logistics in management. There is also the other side to the equation as well, supervisors/managers may know a lot about what they do but they have absolutely no leadership/people skills and cannot translate their knowledge in a mutually beneficial way to their employees. This rings especially true at some of the larger offices where the employees have seen many different name changes (From AEI, to Danzas AEI Air and Ocean, to DHL Danzas Air and Ocean, to DHL Global Forwarding...).

2.0
Feb 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Family Oriented environment- depends on the department, friendly, easy to get along coworkers. Vacations, 401k, some flexibility depending on who you report to.

Cons

Pay is average compared to other forwarders. This place is KPI driven, unless you are a robot and want to get health issues, this place is not for you. Work balance deemed impossible, The good ones always leave, management doesn't see that some people want to grow and by the time they realize that, the person leaves for another job either with better pay and position. The good workers get more work load than the lazy or average workers.

1.0
May 18, 2016

VP

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their branding is great to attract new customers

Cons

Lack of Experience by Senior Managers, Promotion is based on friendship and not merits, company changes CEO every 3 years making a very stressful environment as people only look for their job protection instead of their customers

Viewing 7 - 9 of 2,092 Reviews

Glassdoor has 3,020 DHL Global Forwarding, Freight reviews submitted anonymously by DHL Global Forwarding, Freight employees. Read employee reviews and ratings on Glassdoor to decide if DHL Global Forwarding, Freight is right for you.