DHL reviews

3.8

72% would recommend to a friend

(3,349 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 25, 2023

Micromanagement

Recommend
CEO approval
Business Outlook

Pros

Job security, benefits, a lot of snacks

Cons

Micromanagement, stressful, favoritism, overworked underpaid lack of training

avatar
DHL Response
2y
Hello, We appreciate that you took the time to leave a review. We are very sorry that you are not satisfied with DHL. Favoritism and unprofessional behavior have no place in our company culture. We are committed to fostering a respectful and supportive work environment for all employees. We understand the impact that such negative experiences can have, and we deeply regret that you had to endure them. We want to assure you that we will take appropriate action to rectify any wrongdoing and prevent similar situations from occurring in the future. On another note, we appreciate you highlighting some positive aspects of working for our company: job security, benefits and snacks. Job security is essential to us, and we strive to create a stable and reliable working environment for our employees. We send you our best wishes and all the best for your professional and private future. Your DHL Team
1.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok. Getting the experience maybe with no experience starting. They will definitely take a chance on anyone

Cons

Management is not the greatest

avatar
DHL Response
2y
Dear colleague, Thanks for sharing your thoughts. We appreciate your honesty about your experience as an Air Export Gateway Agent. We're glad to hear you've found some value in the benefits and the opportunity for gaining experience. We take your feedback on management seriously, and we're committed to continuous improvement. It's essential for us to create a positive work environment. We encourage you to connect directly with your supervisor or HR to discuss specific concerns so we can address them together. We value your dedication and want to make your time here as rewarding as possible. Thanks for being part of the team! Your Deutsche Post and DHL Team
3.0
Sep 11, 2023

Not bad not good

Recommend
CEO approval
Business Outlook

Pros

Good exposure in carrer path

Cons

Very hectic and quite stressfull

avatar
DHL Response
2y
Hello, Thank you for taking the time to share your feedback about your experience as a Logistics Coordinator in Penantly. Your insights are valuable to us as we continuously strive to enhance our work environment. We're pleased to hear that you found the role provided good exposure to your career path. However, we understand that it was also a demanding and stressful position. Please know that your well-being and work-life balance are important to us. Your advice to hire more employees is duly noted. We are actively working on optimizing our team structure to alleviate workload pressures. We appreciate your contributions during your time with us and wish you success in your future endeavors. Thank you for being part of our team. Your DHL Team
Viewing 82 - 84 of 3,349 Reviews

Glassdoor has 6,461 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.