DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Aug 14, 2023

Great

Recommend
CEO approval
Business Outlook

Pros

Company takes care of you

Cons

Low hours during certain seasons

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DHL Response
2y
Dear colleague, You make us glow with pride receiving your remarkable 5-star rating. We are pleased to hear that you enjoy working at DHL. Thank you for your ongoing efforts and dedication to us. Take care and stay safe. Your DHL Team
1.0
Jul 20, 2023

Good Place to work

Recommend
CEO approval
Business Outlook

Pros

Good Place to work and good old buy clubs if you are male and white

Cons

no work life balance, No D&I women have no opportunity of advancing

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DHL Response
2y
Hello, Thank you for sharing your feedback about your time at DHL. We appreciate your honesty, and we take all reviews seriously as we continuously strive to improve our work environment. We're genuinely sorry to hear that you didn't experience the work-life balance you deserved during your tenure. At DHL, we value diversity and inclusion, and it is essential to us that all employees feel respected and have equal opportunities for growth and advancement, regardless of gender or ethnicity. Your advice is invaluable to us, and we are actively working on fostering a culture of diversity and inclusion. We are committed to creating an environment where every team member feels valued, supported, and has the chance to thrive. Thank you for your contribution to our organization, and we wish you the very best in your future endeavors. Your DHL Team
1.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

-Great amount of vacation -Dedicated Sick Days -Hybrid Schedule -Workload tends to be manageable

Cons

The prevailing approach with DHL is never do more than the bare minimum. Average employee has been with the company 15+ years in the same role and content with never moving forward. Very few opportunities to climb the ladder, and going above and beyond for customers or the company earns you nothing. In fact, the goal is not to assist the customers but to use any excuse possible to rid DHL of responsibility. Management acts confused as to why they can't retain new talent when the only thing offered besides average wages is a pizza party every 2.5 months. Extremely few employees are under the age of 50 since the newer generations don't fall for that gimmick anymore.

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DHL Response
3y
Hello, Thank you for sharing your feedback about your experience as an Accounts Receivable Analyst at our company. We appreciate your honesty and take your concerns seriously. We understand that you found some aspects of your experience with us to be unsatisfactory, particularly in terms of career growth opportunities and the prevailing approach within the company. We apologize if you felt that the focus was on doing the bare minimum and that going above and beyond for customers or the company did not yield recognition or rewards. We value the contributions of both our long-tenured employees and new talent. We recognize that career advancement and growth opportunities are important to our team members, and we apologize if you felt limited in this regard during your time with us. Your advice to recognize achievements by new talent is noted. We understand the importance of acknowledging and appreciating the contributions of employees at all levels, including those who bring fresh perspectives and ideas. We will consider your feedback as we continue to evolve and improve our approach to talent management and recognition. Regarding your comments about retaining new talent and the age demographics of our workforce, we acknowledge that creating an inclusive and attractive workplace for employees of all generations is crucial. We regret any negative experiences you encountered during your time with us. Thank you again for sharing your thoughts. We wish you all the best in your future endeavors. Your DHL Team
Viewing 85 - 87 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.