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      DHL

      Engaged Employer

      DHL reviews

      3.8

      72% would recommend to a friend

      (3,348 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jun 9, 2023

      3 paychecks in and the direct deposit still isn’t working

      Data encoder/data entry
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are absolutely no pros

      Cons

      There’s no point in working somewhere when you can’t trust your HR lady to respond to emails or enter your direct deposit information.

      avatar
      DHL Response
      3y
      Dear colleague, Thank you for sharing your feedback regarding the issues you have experienced with direct deposit and your overall concerns during your time as a Data Encoder/Data Entry at our West Jordan location. We sincerely apologize for any inconvenience or frustration this may have caused. We understand the importance of timely and accurate payment, and we apologize for the delay in resolving the issue with your direct deposit. Our HR team is dedicated to ensuring a smooth and efficient payroll process for all employees, and we are actively working to address this matter promptly. We appreciate your patience and understanding as we work to resolve the issue and ensure that you receive your paychecks as expected. Your feedback about the responsiveness of our HR department is concerning. We take your concerns seriously and are committed to improving our response times and communication channels. We continuously evaluate our management practices to create a positive work environment and ensure effective leadership. Y We appreciate your candid feedback and want to assure you that we are committed to providing a better experience for our employees. Thank you for bringing these matters to our attention. If there is anything else you would like to discuss or any further feedback you would like to provide, please do not hesitate to reach out. Greetings to West Jordan! Your DHL Team
      3.0
      May 23, 2023

      No transferable skills

      Customs broker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and the job is really easy

      Cons

      No transferable skills to take somewhere else.

      avatar
      DHL Response
      3y
      Dear colleague, Thank you for this review and for taking the time to evaluate us. We are happy to learn that you are pleased with the pay and the work itself is easy. We strive to offer competitive compensation and create roles that allow our employees to perform their tasks efficiently. We understand the importance of professional development and acquiring skills that can be beneficial for future opportunities. While the nature of certain roles may limit the direct transferability of skills, we actively encourage our employees to explore learning and growth opportunities within their current positions. If you have any specific suggestions or ideas on how we can improve in this aspect, we would appreciate your input. Your feedback helps us understand areas where we can better support our employees' career progression. Thank you for your effort and for being part of our big DHL family. Your DHL Team
      2.0
      May 17, 2023

      Disorganized and lack of flexibility

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation Benefits Convient Location Opportunity

      Cons

      Disorganized Poor communication Lack of flexibility Extended hours on weekends and holidays

      avatar
      DHL Response
      3y
      Hello, We are sorry to hear that your experience as an Operations Supervisor in Subang Jaya was not completely positive. Your feedback is invaluable to us as we continuously strive to improve. We appreciate your positive comments about the compensation, benefits, convenient location, and opportunities within our company. We understand your concerns regarding disorganization, poor communication, lack of flexibility, and extended hours on weekends and holidays. We apologize for any inconvenience these issues may have caused. Your advice to management is greatly appreciated. Additionally, we are actively working on empowering our entire management team to tackle challenges and provide a more flexible schedule. Thank you for your dedication and contributions during your time with us. We take your feedback seriously, and it will help guide our efforts to create a better working environment for our employees. Wishing you the best in your future endeavors. Your DHL Team
      Viewing 88 - 90 of 3,348 Reviews
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      ReviewsDHL reviews

      Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.