DHL reviews

3.8

72% would recommend to a friend

(3,354 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,354 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent management Nice work environment

Cons

Full time employees only work part time hours. 25 hours

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DHL Response
2mo
Hello, Thank you for taking the time to share your experience with us. We appreciate your feedback and your recommendation. It’s great to read that you experienced decent management and a positive work environment during your time in Concord. Creating a safe and respectful workplace is something we continuously strive for. We also understand your concern regarding full-time roles offering limited weekly hours. Operational needs can vary by location and volume, which can sometimes impact scheduling. Thanks again for your contribution during your time with us. We wish you all the best in your next chapter. Your DHL Team
2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
2mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, management, rather promote within the company without outsourcing

Cons

Benefits, no phones, no smoking, no paid holidays (unless you use youre own PTO

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DHL Response
2mo
Hello, Thank you for taking the time to share your experience and for rating us so positively. We’re pleased to read that you found the salary competitive and appreciated the management approach. We also value your advice that internal promotion should be encouraged within the company rather than outsourcing. Developing and promoting talent from within is an important part of how we aim to grow as an organization. At the same time, we appreciate your honest feedback regarding benefits, paid holidays, and workplace policies. We’re always looking for ways to enhance our benefits and working conditions, and feedback like yours helps support ongoing discussions around employee benefits and working conditions. Thank you for the time you spent with us, and we wish you all the best in your future career. Best regards Your DHL Team
Viewing 163 - 165 of 3,354 Reviews

Glassdoor has 6,471 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.