DHL reviews

3.8

72% would recommend to a friend

(3,354 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,354 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The team works hard to make things better, benefits are good. Flexibility was good.

Cons

Recently a message from corporate made employees feel betrayed and went against everything that the company has been promoting for the last 5 years, work like balance , sustainability, a new way of working, cost savings, etc.

avatar
DHL Response
3mo
Dear colleague, Thanks for taking the time to share your feedback and for being with DHL for more than 5 years. We really appreciate that. We’re glad you value the team, the benefits, and the flexibility that have existed over the past few years. We also hear and understand the frustration around the recent message on mobile work. For many colleagues, flexibility has become part of daily life since the pandemic, and change can understandably feel disappointing or even conflicting with what we’ve promoted before. The intention behind the update isn’t to step away from work-life balance or trust, but to strengthen collaboration, connection, and development by spending more time together in person. Something we believe makes a real difference in how we work and grow at Express. That said, we know one size doesn’t fit all, which is why individual situations can still be discussed with managers. We truly value open dialogue and encourage continued conversations as we move toward this transition together. Thanks again for your honesty. Feedback like this matters and helps shape our future direction. All the best to Plantation. Your DHL Team
4.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

International environment, supportive team, good benefit.

Cons

Cultural gaps exist, occasional workload overload.

avatar
DHL Response
3mo
Dear colleague, Thank you for your high ratings and for sharing your experience with us! It’s great to see that the supportive team dynamic, international exposure, and benefits stand out positively for you. We also acknowledge your comments regarding cultural gaps and occasional workload pressures. Global collaboration isn’t always seamless, and we know busy periods can be challenging. Your suggestion about managing stress through prioritization and open communication with managers is exactly the kind of input that helps us improve day-to-day experiences. If you are open to it, you are welcome to bring all your comments directly to your senior management on-site, along with any other improvement suggestions or advice. Thanks for recommending DHL and for continuing to contribute to our culture. Wishing you continued success, Your DHL Team
4.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and great benefits

Cons

Not much room for growth in corporate roles. Management doesn't take accountability for their errors but expect you to.

avatar
DHL Response
3mo
Hello, Thank you for taking the time to evaluate your experience with our company. It’s encouraging to read that competitive pay and benefits were positive aspects for you. We are sorry to learn that you felt limited in your opportunities for growth within corporate roles. Supporting individual growth is important to us, and our business success depends above all on the commitment and know how of our employees. For this reason, we offer a range of training opportunities tailored to different roles, along with talent programs for high performing colleagues who want to prepare for the next step in their careers. Your comment regarding management accountability is especially important. We take this seriously, and we will share your feedback with the relevant teams as we strive to strengthen our leadership development and cultivate a culture that values feedback and responsibility. We wish you all the best in your future endeavors. Your DHL Team
Viewing 166 - 168 of 3,354 Reviews

Glassdoor has 6,471 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.