DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 23, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a global company that will give you a good start in the business.

Cons

Absolute incompetence and complacency. Benefits are terrible even though HR keeps stting how great they are, and oh by the way the Express portion of the business is falling apart.

1.0
Jul 19, 2008
Recommend
CEO approval
Business Outlook

Pros

The best thing about this job is that I am outside all day long. I also really enjoy all of my customers.

Cons

Oh, where shall I begin? The biggest downside is the constant uncertainty of DHL's future here in our wonderful country. We are being told DHL isn't going anywhere, your jobs are ok. Ha!! We have closed many locations already with more to come. It's just a very unpleasant experience right now.

1.0
Mar 17, 2025

Bad culture

Recommend
CEO approval
Business Outlook

Pros

They’ll give just anyone a job if your truly desperate

Cons

Senior management abuses employees and it gets unchecked

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DHL Response
1y
Hello, Thank you very much for taking the time to provide us with your feedback. It's a pity that your rating isn't positive. Our goal is that you feel respected and valued by us and that we are an employer of choice for you, in good times and in difficult times, which was not the case at your site in Columbus. The way you have been treated influences how you manage your emotions. Management must be encouraged to reduce negative feelings within the organization. That is a concern to us and something we will investigate. We recommend that, in the future, you discuss with your HR colleagues the topics that you believe can be optimized to contribute to a better working environment and your well-being. Topics must be discussed before optimization can begin. We wish you much success and satisfaction in your next job. But most of all, thank you for all your efforts and patience. Your DHL Team.
Viewing 22 - 24 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.