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      DHL

      Engaged Employer

      DHL reviews

      3.8

      72% would recommend to a friend

      (3,348 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Feb 5, 2024

      Toxic

      It auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool office, and some cool employees from other deprtaments not from audit.

      Cons

      Toxic work environment, condescending “leadership”, it’s basically a call center since they require 50 outbound calls a day while expecting you to collect

      avatar
      DHL Response
      2y
      Dear colleague, We are deeply sorry to hear about your negative experience. We apologize for any toxicity and condescending behavior you have encountered. This is not reflective of our values or the work environment we strive to create. We take your concerns seriously and assure you that we have procedures in place to address such issues. We will conduct a thorough investigation into the Audit department, to ensure a fair workplace. Please know that your feedback is valuable to us, and we appreciate your courage in bringing these concerns to our attention. We are committed to creating a positive and respectful work environment for all employees. Thank you for your honesty, and we will take immediate action to rectify the situation. Best regards, Your DHL Team
      1.0
      Dec 7, 2023

      Avoid!!!!!

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're happy with being grateful for a job

      Cons

      eCommerce review: No structure, No growth and development. No recognition. Not a safe place. Employee cars are broken into frequently with no care or support from the company. Senior Management team is non supportive to floor supervisors and operation managers. Hush money raises are given when concerns are addressed

      avatar
      DHL Response
      2y
      Dear colleague, We sincerely apologize for the negative experience you had with our company. Your concerns about the eCommerce umbrella are disheartening, and we take them seriously. Safety and employee well-being are top priorities, and it's regrettable to hear about issues with car break-ins and a lack of support. We are committed to investigating these matters further to address any deficiencies. Your feedback on recognition and growth opportunities is noted, and we understand the importance of a positive and supportive work culture. If there are specific incidents you'd like us to examine further, please contact our HR department. We are actively working on making improvements, and hopefully, you will see positive changes soon. Your DHL Team
      2.0
      Nov 8, 2023

      Use it to get experience

      Air freight handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Due to union you get 10 sick days, 10 vacation days on your first year, and premium health care at a good cost.

      Cons

      As more functions you learn, there is no room for wage negotiation as its a union environment. If you are a good asset you get awarded with more work that other people do not want to do. Also the company is heading to a direction with no goal or gain. Also lay offs happen yearly.

      avatar
      DHL Response
      2y
      Dear colleague, We appreciate your honest comments about your experience as an Air Freight handler. We are grateful that you have given recognition to the environment that enables you to gain relevant experience for your career development. Many join the company to do this and end up building a strong career in the company taking advantage of the countless learning and development opportunities available on all areas. In relation to the salary, DHL offers competitive compensation and bonus packages to its employees. If you are feeling that this is not the case, please schedule a meeting with your local HR department to discuss it further and understand the possibilities you count with. All the best in Torrance, Your DHL Team
      Viewing 25 - 27 of 3,348 Reviews
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      ReviewsDHL reviews

      Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.