Is DISH a good company to work for as a Retention Sales Representative?

Retention Sales Representative professionals working at DISH have rated their employer with 2.8 out of 5 stars in 136 Glassdoor reviews. This is a higher than average score with the overall rating of DISH employees being 2.7 out of 5 stars. Search open Retention Sales Representative Jobs at DISH now and start preparing for your job interview by browsing frequently asked Retention Sales Representative interview questions at DISH .

Does DISH pay Retention Sales Representative employees well?

Retention Sales Representative professionals rate their compensation and benefits at DISH with 2.9 out of 5 stars based on 136 anonymously submitted employee reviews. This is 3.5% better than the company average rating for salary and benefits. Find out more about Retention Sales Representative salaries at DISH.

How happy are Retention Sales Representative professionals working at DISH?

31% of Retention Sales Representative employees at DISH would recommend their employer to a friend. This rating has increased by 17% in the past 12 months. Retention Sales Representative professionals have also rated DISH with a 2.4 rating for work-life-balance, 4.0 rating for diversity and inclusion, 2.3 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at DISH?

Customer Service Representative (358) , Technician (284) , Field Service Technician (180) , Inside Sales Representative (147) , Account Executive (145) , Retention Specialist (107) , Manager (103) , Field Service Manager (102) , Sales Associate (99) , Sales Representative (80) , Operations Manager (77) , Software Engineer (77) , Installer (66) , Business Analyst (63) , Inventory Specialist (62)

What are the pros of working at DISH according to real employee reviews?

"The pay was good and after a month or so the mastery of skill sets is very beneficial." ((in 672 reviews)); "The people are great and the advancement is there if you want to work for it." ((in 412 reviews)); "training is good and you get up training almost every week." ((in 168 reviews)); "Working at Dish I made good money and a lot of money I made $85K by September." ((in 134 reviews)); "Great coworkers and the downtown location was very fun" ((in 129 reviews))

What are the cons of working at DISH according to real employee reviews?

"Terrible benefits (potential new hires have rejected offers solely on the awful benefits package alone.)" ((in 463 reviews)); "Upper management is clueless and will belittle you any chance they get." ((in 201 reviews)); "Long hours: Entry level positions are mostly hired full time with 40 hour a week schedules." ((in 190 reviews)); "No work life balance have to pick up slack from other workers never know what time you'll be off" ((in 180 reviews)); "CPAW isn't a culture anyway and the real culture at dish is toxic and stifling." ((in 163 reviews))

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DISH Retention Sales Representative reviews

2.8

31% would recommend to a friend

(136 total reviews)

Charlie Ergen

77% approve of CEO

4% positive business outlook

Ratings by category

4.0

Diversity & inclusion

2.9

Compensation and benefits

2.4

Work/Life balance

2.4

Career opportunities

2.3

Culture & values

2.2

Senior management

Sales/Retention Representative employees have rated DISH with 2.8 out of 5 stars, based on 136 company reviews on Glassdoor. This indicates that most Sales/Retention Representative professionals have an average working experience there. DISH is rated 22% below average by Sales/Retention Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

136 reviews

1.0

Jul 26, 2026

Free food can't outweigh the poor management and culture

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

they give free food twice a month

Cons

horrible company, by month 5 i was the most tenured person on my team. we also were required to try and sell to families of people who were deceased instead of cancelling their account. then came starlink. i was never paid for any of my starlink sales or my referral bonus. micromanagement is a huge issue as well and if you cancel more then 2 accounts you essentially get put in time out to stop you from making money for the day. overall the worst large company of this size i have ever worked for. churn and burn type job as you will see they are always hiring.

4.0

Jul 21, 2026

Great earning potential, just be ready for, 'CANCEL MY ACCOUNT'.

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

There's a good opportunity to make GREAT money. Even the base salary is okay.

Cons

I really don't have any. Yes, there are upset people but that's business.

DISH Response

We love hearing that you found our compensation and earning potential so rewarding during your time here at DISH. Handling tough customer conversations can certainly be challenging, but your positive attitude toward those daily demands is fantastic to see. We truly appreciate your hard work and wish you all the best in your future endeavors!

3.0

Apr 16, 2026

Good commission and support, but high stress levels

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive commission. Easy access to necessary info while working. Immediate manager support always available.

Cons

Everchanging methods and strategies that management wants implemented. The nature of the phone calls is very mentally and emotionally taxing

DISH Response

3mo

It is encouraging to hear that you have found success with our commission structure and felt supported by your immediate manager. Providing the tools and leadership necessary for our teams to succeed is a priority, and we are glad these aspects of your role have been impactful. We understand that the evolving nature of our strategies and the emotional demands of the work can be challenging. We are committed to refining our processes and supporting our employees' well-being as we navigate industry changes together. Your feedback is appreciated as we work to foster a more balanced environment.

Viewing 1 - 3 of 136 Reviews

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DISH Retention Sales Representative reviews

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Free food can't outweigh the poor management and culture

Great earning potential, just be ready for, 'CANCEL MY ACCOUNT'.

Good commission and support, but high stress levels

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