DISH Retention Sales Representative reviews

2.8

31% would recommend to a friend

(136 total reviews)
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Charlie Ergen

77% approve of CEO

4% positive business outlook

Sales/Retention Representative employees have rated DISH with 2.8 out of 5 stars, based on 136 company reviews on Glassdoor. This indicates that most Sales/Retention Representative professionals have an average working experience there. DISH is rated 22% below average by Sales/Retention Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

136 reviews
2.0
Jul 31, 2025

Caution

Recommend
CEO approval
Business Outlook

Pros

Decent humans to work with. "OK" bonus pay is achievable.

Cons

Too many obscure QA rules. Systems are terrible putting a lot of potential mistakes in your lap when they should follow their own policies and procedures. PTO policy also sucks. Senior management rating is referencing C-Suite and VPs/directors.

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DISH Response
11mo
Thank you for taking the time to share your feedback. We are happy to hear that you had a positive experience with your colleagues in the Chandler office and that you found the bonus structure to be achievable. We appreciate your perspective on our QA rules and systems, as well as the PTO policy. We are always working to improve our systems and policies and will take your comments into consideration. We wish you the best in your future endeavors.
4.0
May 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Optional overtime Good team management Room for growth

Cons

Keeping up with the times Higher ups are no help Often forced to introduce new products on a whim, and force older customers to convert

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DISH Response
1y
Thank you for sharing! We are glad that you had many areas you enjoyed about working for DISH! We understand some aspects of your role were difficult, like selling new products, but we would like to thank you for taking care of our customers by offering them the newest products to keep them connected! We wish you all of the success in your futures roles.
3.0
May 1, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Work from home and a fixed schedule

Cons

Schedules aren’t the best for work life balance

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DISH Response
1y
Thank you for sharing your feedback with us! We understand that our schedules may not suit everyone's situation, but we appreciate the time you spent with DISH and your role as the voice of the company to our customers. We wish you the best of luck in all your future endeavors!
Viewing 7 - 9 of 136 Reviews

Glassdoor has 8,277 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.