DISH Customer Service Retention reviews

2.8

28% would recommend to a friend

(113 total reviews)
avatar

Charlie Ergen

100% approve of CEO

5% positive business outlook

Customer Service/Retention employees have rated DISH with 2.8 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Customer Service/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service/Retention professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

113 reviews
1.0
Apr 4, 2018

Fail all over

Recommend
CEO approval
Business Outlook

Pros

Freeish TV. Nothing else to "pro" since they let half our center go, it seems.

Cons

It seems that the higher ups are paid to find ways to make the job harder, goals harder to attain, and keep a rotation of hires and terms.

1.0
Feb 14, 2018

Sales/Rententiom

Recommend
CEO approval
Business Outlook

Pros

Great coworkers Free bad cable

Cons

Horrible policies, unrealistic point system, no sick days you're actually penalized or even fired for being sick, very bad and expensive heath benefits,micro management, no matter how great you do it's never good enough and you're always made to feel less than.. I would never recommend anyone to work for this cut throat and heartless company..

Viewing 97 - 99 of 113 Reviews

Glassdoor has 8,277 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.