DISH Customer Service Retention reviews

2.8

28% would recommend to a friend

(113 total reviews)
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Charlie Ergen

100% approve of CEO

5% positive business outlook

Customer Service/Retention employees have rated DISH with 2.8 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Customer Service/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service/Retention professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

113 reviews
3.0
Sep 16, 2024

Decent job

Recommend
CEO approval
Business Outlook

Pros

Pays very well and you work from home.

Cons

No management help and super stressful

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DISH Response
1y
Thank you for taking the time to share your experience. We are delighted to learn of your satisfaction with the compensation and work-from-home flexibility. Your commendation of engaged and supportive managers is duly noted and will be integral to our ongoing efforts to enhance and cultivate our leadership teams. Your continued dedication to DISH is deeply valued, thank you!
3.0
Jul 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Good hours and good pay sometimes

Cons

Bad management and structure from staff

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DISH Response
2y
Thank you for your feedback. We appreciate your insights and will take them into consideration as we strive to improve. Wishing you the best in your future endeavors.
3.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people, fun environment overall

Cons

High pressure to sell and make them money

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DISH Response
2y
Thank you for your review. We know how demanding the work of our retention specialists can be, and we appreciate your contributions.
Viewing 16 - 18 of 113 Reviews

Glassdoor has 8,277 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.