DSS, Inc. reviews

3.9

68% would recommend to a friend

(122 total reviews)

Mark Byers

80% approve of CEO

55% positive business outlook

DSS, Inc. has an employee rating of 3.9 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSS, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

122 reviews
4.0
Sep 12, 2025

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive staff, involved management. Provides training and support as needed

Cons

In office requirements for employees

2.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay - Caring CEO (to an extent) - Fully remote for some roles

Cons

- Lack of communication between teams - Lack of structure and planning - A LOT of older people who are stuck in their ways - HR is a joke and lack empathy - MAJOR lack of diversity (saw a number of PoC subjected to a lot of microagressions and bullying tactics) - Gotta be a brown noser to succeed - Some employees have too much pull when it comes to team dynamics - Underhanded tactics and unethical policies to meet quotas and make the numbers pretty - HDHP is the only option for employee insurance which is surprising since majority of the executives and team leads are rapidly aging. The OOP is astronomical if you go to the doctor regularly - Benefits are meh at best; be prepared to spend A LOT of money OOP - They say you can add family members to the plan at a set cost but they make you go through hell and back to add them. HR can be very facetious when trying to access certain benefits they don’t want to pay for even though they offer it due to cost concerns

2.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

DSS offers a good entry-level position for someone seeking a job in IT. Starting pay for Technical Analysts is decent, and extensive training is offered in not only their proprietary software but also in areas such as Windows Server, Linux, ITIL, and many other topics of interest to aspiring IT professionals. DSS will also sponsor you for security clearance with the US Government as most of their software centers around the VA. The benefits are also excellent with a very low-cost option for health insurance and multiple options for different types of accident coverage, life insurance, etc.

Cons

DSS struggles with flexibility for its employees. If you or one of your dependents requires you to be at home to assist with their care, DSS may actively refuse to accommodate the work-from-home option regardless of any paperwork you may be able to provide. Additionally, the Human Resources Department struggles with the proper handling of sensitive topics and outright refused to discuss certain specific benefits that were related to things contrary to the presenter's personal beliefs.

Viewing 4 - 6 of 122 Reviews

Glassdoor has 123 DSS, Inc. reviews submitted anonymously by DSS, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if DSS, Inc. is right for you.