Pros
Great work-life balance, good benefits, average pay, pretty ok bonuses. Not micro-managed, trusted to do the job independently. Good team environment, if you need help or any assistance you can find it easily. Felt very supported by department manager when having issues with product manager. Executive management seems to care for employees, gave 40 hours PTO for COVID.
Cons
Only seen as marching boots when the position requires so much more for success. No room for growth or upward movement. Will move you to any product with extensively more or less travel regardless of what product you were actually hired for. They have now changed everyone in the department's title from "Clinical Implementation specialist" and reduced everyone to just "training specialist" regardless of clinical background or expertise which is their way of making sure you remember that you are only a soldier, get your marching orders and go. Manager will try to get you as cheap as possible, saw someone onboard for almost $20k less than others, sad. Manager also refuses to give top review rating for bonus regardless of results.