Is DSW a good company to work for?

DSW has an overall rating of 3.4 out of 5, based on over 4,152 reviews left anonymously by employees. This rating has been stable over the past 12 months. 50% of employees would recommend working at DSW to a friend and 34% have a positive outlook for the business. The best reviews about DSW have been left by employees working as Cashier , Retail Associate and Retail Sales Associate .

Does DSW pay their employees well?

According to anonymously submitted Glassdoor reviews, DSW employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at DSW. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at DSW?

50% of DSW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DSW 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at DSW?

Sales Associate (1522) , Retail Sales Associate (198) , Part Time Sales Associate (139) , Store Manager (128) , Sales Associate/Cashier (103) , Assistant Manager (98) , Sales Supervisor (78) , Associate (66) , Assistant Store Manager (55) , Cashier (52) , Store Associate (46) , Manager (31) , Supervisor (29) , Warehouse Associate (21) , Customer Service Representative (19)

What are the pros of working at DSW according to real employee reviews?

"Great during school semesters and flexible hours" ((in 214 reviews)); "There are so many great people to work with! also the associate discount was awesome!" ((in 204 reviews)); "They were flexible with my schedule and the job consisted of easy tasks and all my fellow coworkers were great." ((in 200 reviews)); "Flexible schedule great for students" ((in 112 reviews)); "Offers remote work and good benefits" ((in 97 reviews))

What are the cons of working at DSW according to real employee reviews?

"IT management was poor and there weren't a lot of star performers in the department." ((in 250 reviews)); "Managers do not enjoy answering questions for new staff or training them at all" ((in 242 reviews)); "bullies that blame matters on employees high turnover rate.. low pay.. 1" ((in 197 reviews)); ".."That's how you learn" (no training)" ((in 54 reviews)); "Bad store manager at the time" ((in 46 reviews))

What are employees saying about DSW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DSW layoffs and their outlook for job security at DSW in 2026.

What are the top reviewed DSW locations?

Columbus , New York , Chicago , Houston , Atlanta , San Antonio , Miami , Washington , Dallas , Los Angeles , Fairfax , Baltimore , Cincinnati , Wayne , San Diego , San Francisco , Pittsburgh , Boston , Brooklyn , Austin , Cleveland , Tampa , Denver , Omaha , Fort Worth , Seattle , Philadelphia , Paramus , Skokie , Phoenix

DSW reviews

3.4

50% would recommend to a friend

(4,075 total reviews)

Doug Howe

58% approve of CEO

34% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

DSW has an employee rating of 3.4 out of 5 stars, based on 4,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSW employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Aug 10, 2010

A very Negative.

Store manager

Recommend

CEO approval

Business Outlook

Pros

At one time a very good place to work

Cons

no communication from top level!!!

4.0

Aug 10, 2010

Chill place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's got friendly co-workers. Management is pretty good although it's shrinking. Pay is decently above minimum wage. Lenient attendance policy.

Cons

It gets repetitive going in as with any job I suppose. Some managers are more uptight than the others. People can walk in and steal stuff and you can't do a thing about it.

2.0

Aug 6, 2010

dsw at post oak

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

if you like a fast paced environment, work tirelessly and provide customer service this is the place for you. especially if you love shoes.

Cons

the experience was like a rollercoaster. Managers were rude and neurotic to employees and overwork them with less time for breaks even when by law employees are entitled to. Only sometimes they were nice. Also good luck getting training, it rarely happens. Also managers seem to put their emotions before their profession.

Viewing 4060 - 4062 of 4,075 Reviews

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DSW reviews

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Reviews by job title

A very Negative.

Chill place to work

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