DSW reviews

3.4

50% would recommend to a friend

(4,075 total reviews)

Doug Howe

58% approve of CEO

34% positive business outlook

DSW has an employee rating of 3.4 out of 5 stars, based on 4,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSW employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Nov 4, 2010

Unsatisfying, pushy position with no commission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount SHOES! Fun brand meetings Nice co-workers (where I worked at least) 2 out of my 4 managers were pleasant to work with

Cons

Low pay You have to literally hound customers to buy shoes and to sign up for the stupid rewards program. Headsets. NO COMMISSION! You are expected to entice customers into buying shoes and get yelled at over the headset when customers in your 'section' leave without buying anything! So what happens when you spend half an hour with a customer helping them stuff their feet into ten different pairs of shoes like a slave, and they end up buying a couple pairs? Absolutely nothing.

4.0
Apr 15, 2010

Good place to work, Growth depnds on department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DSW was an exciting place to work. For the most part, people in each department shared a common vision. Hard work is expected as with most places, but they do appreciate a work/life balance. The pay was okay and most managment was appraochable.

Cons

Career growth really depended on your department. If you work in buying, marketing or IT you will have opportunites to advance. Other departments like store ops or HR you didnt see alot of movement.

4.0
Mar 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits and compensation, flexible.

Cons

Busy, intense physical labor on occasion

Viewing 4069 - 4071 of 4,075 Reviews

Glassdoor has 4,152 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.