DSW reviews

3.4

50% would recommend to a friend

(4,075 total reviews)

Doug Howe

58% approve of CEO

34% positive business outlook

DSW has an employee rating of 3.4 out of 5 stars, based on 4,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSW employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice coworkers and manager. Chill environment compared to most retail I feel. The employee discount was amazing. Hours were pretty flexible as well.

Cons

Signing people up for rewards. It was nice and easy if people had an associated number but at times people did not and would show attitude when asked. If these people didn't sign up it'd be counted as a "miss".

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

Viewing 4 - 6 of 4,075 Reviews

Glassdoor has 4,152 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.