DSW reviews

3.4

50% would recommend to a friend

(4,075 total reviews)

Doug Howe

58% approve of CEO

34% positive business outlook

DSW has an employee rating of 3.4 out of 5 stars, based on 4,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSW employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts on shoes online and in-store. Flexible work hours, depending on the manager or CEL, scheduled on a working shift.

Cons

Abusive store practices with work loads, tools used, work areas assigned to, and a consistent contempt for customers, their health, safety and peace of mind while they are shopping.

Viewing 7 - 9 of 4,075 Reviews

Glassdoor has 4,152 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.