Pros
A great place to start out in the service industry, they will hire servers without experience and the training is extensive. The company does offer some great benefits compared to other restaurant industry leaders. You'll always find strong camaraderie amongst the staff.
Cons
The company is massive and therefore the smallest percentage gain leads to significant increases in the bottom line. Thus, some very stringent policies are enforced upon the staff that makes for a very, very rough serving experience. The money is terrible for serving with a limit of 3 tables which is enforced due to the strain of refillable soup, salad, and breadsticks - it kills servers and it kills efficiency. If you are starting out, get some experience here and move on to a better opportunities.