Darktrace reviews

3.2

44% would recommend to a friend

(242 total reviews)
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Jill Popelka

66% approve of CEO

43% positive business outlook

Reviews by job title

242 reviews

Reviews about "Culture"

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4.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good SMB base pay - Opportunity for growth but you really have to cut above the noise and prove yourself - Exciting product and company has good reputation, customers are impressed - Nice manager - No micromanagement, they treat you like adults - The culture isn't energetic, but people are pleasant, nice, and open to help

Cons

- There may be product - market fit, but it doesn't seem like there's employee - company fit in the sales team. People keep leaving and there is overall low sales quota attainment. - I'm not quite sure what sales ops/enablement does because the way that the sales systems are set up, makes it even harder to prospect (on top of how difficult prospecting is). The prospect workflow is inefficient, the crm + prospecting platform do not speak to each other the way it should. Other company's sales systems are set up more efficiently. It just seems like a system we're stuck with... consider ripping it out. I don't want to blame the systems, but the way they are set up hinder sales prospecting which hinders revenue. Will not go into more details here. - Long sales cycle as a full cycle seller. Commission is only on the sale, we get no commission for trials.

5.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Lovely group of people, both in the CS team and in other departments. Most people are young (mid-20s to mid-30s) so a great place for a young professional or recent grad. There are plenty of impromptu as well as organised socials. Reasonable base salaries and uncapped commission, as well as a generous bonus if your team hits its revenue growth target. Healthy collaboration culture - unlike sales, nobody is competing and there’s a real feeling that everyone wants to help their colleagues succeed. Role is varied, partly commercial positioning customers for upsell & renewal and partly day to day account management. A lot of opportunities to run your own internal projects too & help shape the team. Good exposure across departments and levels of the business. Great London office location on Strand (the view is amazing). Good career progression opportunities. No micromanagement, you’re mostly trusted to get on with the job but support is there if you need it. Free Bupa healthcare cover, only pay the tax.

Cons

You can clearly sense that other departments are less happy than ours - the sales culture in particular isn’t great as other reviews show. Not enough cyber technologists and it can be difficult to get their time when their main focus is on running trials for new business. No option to get/buy more leave. Allowance is 24 days rising to 26 after 2 years. You can’t take leave in the last 2 weeks of any quarter and none at all in June. Darktrace as a whole is very white and middle class, even in one of the most diverse cities in the world.

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