Darktrace reviews

3.2

45% would recommend to a friend

(1,317 total reviews)
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Jill Popelka

67% approve of CEO

44% positive business outlook

Darktrace has an employee rating of 3.2 out of 5 stars, based on 1,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 18, 2018

BDR Role

Recommend
CEO approval
Business Outlook

Pros

Young crowd that can be fun.

Cons

Horrible management Lack of training AE team is completely incompetent HR is a joke

1.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The longer you last the more your resume becomes a hot commodity on LinkedIn

Cons

Entire organization restructured, and they changed the entire way the sales team operates. The veteran reps are scraping by while the junior reps are threatened daily and walk around scared of everyone. Everyone is scared of losing their job month to month. No joy. Nothing but vaping losers everywhere. 1 or 2 reps get fed all the inbounds and bring in 800% quota while 50 other reps are lucky to get 1 deal every 6-9 months. They only pay you half of 5% on TCV which now they just completely changed to ACV so will be a 3rd of total contract value. A third of all that gets taxed so you end up making a fraction of the total commission they try to promise you when you start. It's a 12 hour grind to maintain any type of healthy pipeline that if you even stop for more than 2 days you'll lose a grip of and feel underwater for the next month until your numbers reset again. All you are is a number until somehow you are handed a good lead from someone else.

1.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

the role is remote, which allows you the flexibility to work from anywhere.

Cons

everything else. [Note: other reviews wrote this, “ - Lacks diversity (If you’re a POC, be prepared to be treated as a “diversity hire”) -Poor commission structure -Harassment from managers (forecast calls are used to publicly bully AE’s) -Low morale across the team -Very few people actually hitting quota -Inappropriate behavior from leadership -Product too expensive for SMB”] FULLY agree. An alarmingly low of reps are hitting quota. [This other review: “It's like a battlefield out here. Every week I come back to work and notice multiple individuals missing. Gone! Do NOT work here if you value job security! They fire people left and right, and there will be no warning - you do not need to be underperforming to be placed on the chopping block and it doesn't matter whether you're sales or IT. Everyone is nervous and wondering whether they will be next. Shady business, gives out PIPs loosely to substantiate the mass firings. They will promise you extra benefits after 6 months or a year and try hard to get rid of you the day before you're due for your first bonus or commission. Those who are not fired within the first 12 months usually quit. If you last more than 5 months you're probably one of the most senior people on your team. When you're not having anxiety attacks over being potentially fired at any given moment, you will be working in the sweatshop! :) ] - The above is 100% the truth and I echo that message as a current employee. There are ZERO bonuses, and PIPs are a constant threat. Additionally, we are 50% below market average when it comes to compensation on the Sales team (base salary). we also have a monthly quota that we carry which means the role is very high pressure, and high turnover. Speaking candidly, 30% of the team was let go in early November 2022 (right before the holidays) with more cuts to come. our commission package was also changed drastically to no longer include renewals or upsells, which gives us an even larger pay-cut during a time of high inflation, and in the midst of a recession. there are no bonuses, and our “20 vacation days” are pretty useless on the Sales team given we are not encouraged to that that time off for fear of missing our quotas. this is not the place to be if you are looking for stability, happiness, or career growth. if you are looking for a company that will be compassionate, will care about your career growth as an individual, or will give you financial stability/ job security that is transparent: this is not the place to be. you can expect to work 10-12 hour work days to try and hit your quota. you can also expect constant change in leadership (due to high turnover), meaning you will be changed from internal team to team every couple months.

Viewing 22 - 24 of 1,317 Reviews

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