Darktrace reviews

3.2

45% would recommend to a friend

(1,317 total reviews)
avatar

Jill Popelka

67% approve of CEO

44% positive business outlook

Darktrace has an employee rating of 3.2 out of 5 stars, based on 1,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 3, 2020

Get the experience and run

Recommend
CEO approval
Business Outlook

Pros

Get a salary, and get to work with other young professionals. Offices are nice and company pays for everything when you travel

Cons

Long hours. And I mean LONG hours. They give you another phone when you start and you're expected to always respond to that. Tons of groups on iMessage that you have to respond to otherwise your seen as being unresponsive and then hackled for not being there for your team. Multiple check-ins all while traveling. Expected to travel like 3-5 times a week, many times to middle of nowhere Nebraska, or Ohio. Company won't even let you pay for your own hotels anymore so goodbye to those benefits. I was able to get status on airlines and hotel points so I guess I got something out if it, but stuck at the airport during bad weather, or delay. Too bad just sit at the airport. Gained like 25 lbs because of all the fast food I was eating. Now for the job itself. As an engineer i felt like a glorified Comcast cable installer. Flying around installing servers for random companies. Most of which didn't even know what the Darktrace product does because the AE's do a bad job reading off the slides that management gives them. Sometimes installations went poorly and management would get ticked at me when it wasn't my fault. Boss was lazy and a sleezy liar. Would force us to come into the office saying he will be there and he would never show up wasting our time. Honestly, honest to GOD. I would not work here if I were to do it all over again. Don't buy into how good the company is doing - they aren't. Don't buy into the hidden benefits because there isn't a lot and they are slowly going away anyway. 1% 401k matching is a joke, promises bonuses and salary increases and got Penny's. No joke. You have NO room for growth unless you slave away for 1.5 years and then MIGHT get a title change which in reality comes with a few grand more and hundreds of more responsibilitys. If you just graduated college, please look elsewhere. These guys will take advantage of you like they did of me for over a year, and then replace you with a new graduate since the task is so simple and boring and 1 year later have no soft or hard skills to show for. You are worth more than this job. Don't do it.

1.0
Dec 9, 2018

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Great work colleagues coming straight from school 2. There are a couple of people in upper management who truly mean well but are outnumbered by those who do not care

Cons

1. Corrupt management (former autonomy management) 2. Very bad perks compared to similar successful tech companies in the Bay Area with similar turnover (a search on Linkedin for people who have worked at Darktrace will give you a feeling for average turnover, last time I checked it was around 1.5 yrs, look at similar successful tech companies in the Bay Area and the perks they offer in comparison: look up this on business insider: average-employee-tenure-retention-at-top-tech-companies) 3. Shadow politics: I would run the following websites: invoke capital team, the executive team on Darktrace through this tool: "WayBackMachine", it will help point out which executives used to work there, I would have questions for your interview about why some of the changes exist or what may have happened for them to move on To summarize, if you still wish to work for this company, even after reading through the reviews, I would demand an above average salary for taking on the risks to your career and health, especially given the data above.

3.0
Jun 7, 2023

I have a lot to say

Recommend
CEO approval
Business Outlook

Pros

Good product, you will work alongside people your age, pay is decent for lack of experience

Cons

Buckle up. You are trained and onboarded by people who couldn't cut it on the sales team so they moved to development. The management changes every 3 -6 months because senior leaders get so burnt out and harassed by management that they quit. Your success criteria (KPIs, Sales metrics, expectations) change at the drop of a hat so that your director will look better internally. This company values a few "top performers" who they will help out no matter who they screw over in the process. You are constantly under extreme pressure to perform, but the performance expectations change too frequently to ever get in a consistent rhythm. Instead of building a team and helping newer people succeed, the business will put you on a performance plan so that they can hire someone new instead of trying to develop their young salespeople. Out of ~60 people that started with me in August, 3 of the salespeople have stayed at Darktrace 9 months in.

Viewing 19 - 21 of 1,317 Reviews

Glassdoor has 1,381 Darktrace reviews submitted anonymously by Darktrace employees. Read employee reviews and ratings on Glassdoor to decide if Darktrace is right for you.