Databricks Customer Success Engineer reviews

4.5

94% would recommend to a friend

(22 total reviews)
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Ali Ghodsi

100% approve of CEO

87% positive business outlook

Customer Success Engineer employees have rated Databricks with 4.5 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Success Engineer professionals have an excellent working experience there. Databricks is rated 23% above average by Customer Success Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

22 reviews
5.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

- Exciting place to work with great customers solving major business problems with Databricks - Leadership is very transparent with direction of company - Well defined career path including paths for individual contributors. Managers and leadership really invest in careers of employees - Great Pay

Cons

- Still trying to figure out if unlimited PTO is a pro or a con

5.0
Feb 7, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Awesome people to work with. 2. Top notch of technology , you have to work. 3. New learning every day with new use cases and how to solve complex issues in field of ML,AI,DE etc 4. you will be heard and you will be treated as the partner in the company once you are in. 4.Full transparency including big decisions taking place at CEO level. 5. CEO and all top chiefs knows product (in and out)and write codes in demo, what could be wonderful than that. 4. culture is at par with top product company in the world, yes you guessed it right, top one !!

Cons

since it is still just 8 years old company , some times it will be difficult to handle things in different time zone.

4.0
Jan 8, 2021
Recommend
CEO approval
Business Outlook

Pros

The best place to learn about cutting edge technology, business technology strategies and selling. Compensation is competitive, borderline aggressive. Lots of opportunities to travel

Cons

Everything is pretty hostile. Be prepared for people to make fun of you in slack when you don't know something that's deemed 'obvious' by someone else. There's a reason that minorities don't last as long as their white male peers, especially in more technical areas. Lots of inclusion hand waving from senior people that's not mirrored on the ground. Borderline cultish, no healthy distinction between work and personal life. You'll be referred to as 'family' expected to give up personal commitments, and your LinkedIn should now contain the daily Databricks stories and milk your personal network for people to join the 'family'. Once someone leaves, they might as well be dead to the company. Next to no one gets a leaving card, gift, or even an announcement that they've gone. You only notice when you can't slack them anymore. Not a con as such, more a word of warning: everything is utter chaos. Don't think you can do anything as bold as have a plan for the week, someone will steamroller it with the latest "urgent" request that you absolutely have to help them with because they lacked the foresight (and incentive) to plan.

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Databricks Response
5y
Thank you for taking the time to share your feedback. Creating a work environment that feels inclusive to all employees is a top priority for us. Because of this, we have launched multiple initiatives to ensure that we are promoting an inclusive culture as we scale. As we grow at such a rapid pace, we value the feedback from our employees on how to improve in areas such as work-life balance. If you are open to it, please feel free to contact me directly if you would like to provide any additional feedback.
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Glassdoor has 1,791 Databricks reviews submitted anonymously by Databricks employees. Read employee reviews and ratings on Glassdoor to decide if Databricks is right for you.