Databricks reviews

It was great when I started at the company; after some time, they began removing tools that facilitated my work. For example, the tools used to get logs (90% of my job is debugging logs and finding issues) and the metrics used are just absurd (1-day resolution). Any person that had worked on support knows this KPI sucks. Besides this, the salaries in Costa Rica are not good; I have teammates with below 1800 dollars per month. In addition, the staff and "leads" are not helpful when we ask for help; the good thing is that we collaborate a lot in the CR office. In addition, in support, we do not have a limit on what is out of scope, so we see problems from AWS to customer codes.

- the highest levels of leadership are still very involved in even the smallest of details often slowing things down unnecessarily - the pace of work is so fast it can be demanding and work life balance can be challenging - there is a culture of almost bragging about how hard the work is and demanding the schedule can be