Datadog reviews

4.0

76% would recommend to a friend

(1,604 total reviews)
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Olivier Pomel

91% approve of CEO

77% positive business outlook

Datadog has an employee rating of 4.0 out of 5 stars, based on 1,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Datadog employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great product, Training, location (Bos),

Cons

Customer Complaints: Despite a planned six-figure budget, Datadog couldn't provide upfront pricing estimates, claiming they needed the system running first Datadog provided inadequate response and proof of concept Basic pricing questions went unanswered No written cost estimates provided Company Response: Leadership focuses solely on new sales and increasing call volume Ignores pricing transparency concerns Result: Customers switching to Dynatrace and competitors One customer had to manually calculate and configure reserved capacity to optimize costs The core issue appears to be Datadog's lack of pricing transparency, causing customer frustration and churn to competitors like Dynatrace.

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Datadog Response
1y
Thank you for sharing your candid review. This is not the experience we strive for at Datadog. We understand that pricing transparency and customer experience are critical, and we are continuously working to improve our processes to provide clearer communication and better support. If you have additional concerns or suggestions, we encourage you to share them with your manager. Your feedback is valuable, and we appreciate you taking the time to share your perspective.
3.0
Jul 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the best training I've ever had. Sales Directors incredibly knowledgable and willing to get their hands dirty with deal progression.

Cons

Very high turnover due to lack of success in the role for most reps. Unrealistic expectations and inexperience in management roles.

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Datadog Response
1y
Thank you for your feedback and for highlighting the quality of our training and the dedication of our Sales Directors. Wishing you all the best in your next endeavor.
3.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Solid onboarding and training. Lots of repetition and at bats since the brand is well known. Also a fun company to work at in regards to the nice office, work events, etc.

Cons

A lot of the accounts you work in commercial are not ready for Datadog and are not great fits. Seems like there are too many AEs and not enough decent - good accounts to go around making it difficult to hit quota.

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Datadog Response
2y
Thank you for taking the time to share your feedback and experiences. We hear your concerns regarding quota attainment. Achieving a balance between setting ambitious goals and providing the necessary support is important to us, and we will take your feedback into consideration as we work to address market dynamics. Thank you for taking the time to leave this review.
Viewing 169 - 171 of 1,604 Reviews

Glassdoor has 1,907 Datadog reviews submitted anonymously by Datadog employees. Read employee reviews and ratings on Glassdoor to decide if Datadog is right for you.