Datadog Senior Solutions Operations Engineer reviews

4.5

52% would recommend to a friend

(33 total reviews)
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Olivier Pomel

59% approve of CEO

90% positive business outlook

Senior Solutions Operations Engineer employees have rated Datadog with 4.5 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Senior Solutions Operations Engineer professionals have an excellent working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Senior Solutions Operations Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

33 reviews
1.0
Aug 17, 2022

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

No longer any to report

Cons

Progression not based on performance but based on who you know. No Longer a family environment and treated more like a sweat shop.

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Datadog Response
3y
Thank you for sharing your honest feedback with us. We're very sorry to hear that you have not had a positive working experience here. Our employees' professional development is always a top priority and we do focus internally on career mapping, encouraging internal mobility across teams and departments, and investing in learning tools and resources to ensure that our employees continue to have opportunities to upskill and advance in their roles. We do recognize the demand that our rapid growth has had on our Support Engineering organization, and we encourage you to take our bi-annual feedback survey as well as speak with your People Business Partner to voice your concerns surrounding promotions and work/life balance so that we can explore some solutions together. Thank you for again for taking the time to leave this review. Feedback like this helps us continue to improve.
2.0
Jul 27, 2022

Downhill leadership

Recommend
CEO approval
Business Outlook

Pros

- Profitable company - Good CEO - Lots of kind and decent coworkers

Cons

- High performers and thoughtful individual contributors and leaders from earlier days are moving to other companies - Internal promoted leaders haven't been as thoughtful or high-performing - Newly hired leadership are bringing bad habits from their old companies, micromanagement, and lack of communication

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Datadog Response
3y
We appreciate you taking the time to share your candid experience with us. Feedback is part of the Datadog culture and we strive to seek out and implement change in order to foster the best workplace environment we can for every employee. We will take back this feedback as we see tremendous value in incorporating guidance from these reviews, as well as from the responses to our anonymous, internal employee surveys to help solve for challenges that employees face. Our team of People Business Partners are also always available for confidential conversations on ways to better foster that open and inclusive culture, especially as we scale and experience the inevitable growing pains together. Additionally, our Talent Development team runs regular manager trainings across the company to better arm our leaders with the right tools to successfully grow their teams and team members. We will continue to have all people leaders participate in these sessions, as we've seen the impact that these trainings have had on teaching great leadership practices moving forward. We appreciate you taking the time to leave this review, and we will do all we can to continue improving as a company and department every day.
2.0
Jun 23, 2022
Recommend
CEO approval
Business Outlook

Pros

The benefits are good. I believe in the product and think there's a good future for the business. There are a lot of people on the solutions team that have diverse backgrounds that give unique perspectives.

Cons

The pay is below market rate and they acknowledged there wouldn't be a cost of living increase, especially with respect to ~8% inflation. The solutions team has been undergoing a reorganization as we move from a startup mentality to a more corporate system. This has been rolled out terribly via multiple different initiatives. Leadership has repeatedly thanked the rank-and-file for their constructive feedback only to ignore our requests (like more support from senior team members or continuing education). The individual contributors have asked for the reasoning behind certain decisions like "how did you set that quota?" and "when should we expect feedback?" I haven't heard answers to those questions yet. The solutions teams is so bad that most peoples' goal is to use it as a stepping stone into another division.

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Datadog Response
4y
We appreciate you taking the time to leave this review, and apologize for the negative workplace experience you've encountered. Our People Business Partners are actively partnering with leadership to make improvements regarding the challenges you're facing on the Solutions Engineering team. We are hyperscaling as a company, which unfortunately also comes with growing pains as we navigate new challenges and experiences together. We appreciate your continued impact at Datadog, and thank you for highlighting these concerns.
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