My time at Delaware Recourse Group was, unfortunately, deeply disappointing and disheartening. I’m sharing this review not out of bitterness, but to offer transparency for others who may be considering employment here.
There are profound issues at the management level. Leadership is largely disengaged from the day-to-day realities of staff, except when imposing discipline or reprimands. The site lead, in particular, lacks the qualifications and temperament for the role. Their frequent outbursts, yelling, and overall unprofessional behavior create a toxic environment. Constructive feedback is discouraged, and legitimate employee concerns are often met with indifference or outright dismissal.
Upon hiring, we were told that forming a union was the only way to access basic benefits such as health insurance or retirement options. However, after employees successfully organized, the company refused to negotiate in good faith. Worse still, the site lead—who holds no official role within the union—began interfering with union activities, undermining its function and violating core principles of fair representation.
Employee benefits are virtually nonexistent: no medical coverage, no 401(k) matching, and no realistic prospects for improvement. HR is ineffective at best and negligent at worst. Serious reports of verbal abuse and retaliation have gone unaddressed. In one instance, an employee who voiced concerns was terminated, and the issue was swept under the rug despite formal complaints.
In a small team of just seven people, nearly half have resigned due to the hostile work environment. That kind of turnover speaks volumes about the internal culture and management's unwillingness to change.
To make matters worse, the company refused to pay out over 30 hours of accrued vacation time—a clear violation of state labor laws. When questioned, they pointed to a clause buried in an internal manual that was never made available to staff, making it nearly impossible to understand or challenge their policy.
I sincerely hope this review serves as a wake-up call for leadership to re-evaluate their practices and begin making meaningful, employee-centered reforms. Until then, I urge others to proceed with extreme caution when considering employment with this organization.
