Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,205 total reviews)
avatar

Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Apr 24, 2015

FLIGHT DISPATCHER

Recommend
CEO approval
Business Outlook

Pros

People oriented company for both employees and customers.

Cons

Unions only for dispatchers and pilots.

5.0
Jan 10, 2014
Recommend
CEO approval
Business Outlook

Pros

As a professional seeking growth: 1) challenging industry where the only constant is change 2) a multi-faceted business ranging from airport operations, marketing, revenue management... to operations control, in-flight service, etc. - a multitude of career opportunities 3) as a rule, very experienced and interesting people of all backgrounds/ ages 4) at the headquarters, opportunities for visibility and a feeling of a flat organization - ability to reach to and hear from the leadership 5) a company that turned itself around and continues to differentiate itself from the competition - CEO and the C-suite are steering the ship in the right direction! As a human being who wants to have work-life balance: 1) Delta leaders have family values thus long hours at work are an exception not an expectation 2) ATL campus has a new gym, a car wash, health clinic / pharmacy, credit union branch, cafeterias 3) all employees receive profit sharing $$$ when co. makes a profit 4) Delta Perks - an employee site with tons of discounts 5) Free travel and nearly free for family + buddy passes - I can't stress this one enough - it's the jealousy of my friends :) - I am able to come to the airport and go...anywhere...no advance planning required - think of it as a big bonus to an average pay 6) online rewards tool to nominate a fellow employee for a job well done and for that employee to receive recognition and points exchanged for products/services, etc.

Cons

This is a big 80,000+ company - expect divisional miscommunications and some red tape. Not all managers are top talent, and it can take long for other leaders to realize and make organizational changes. It is also easy to feel like a needle in a haystack and question how much difference you really make - when this happens, it may be time to transition to another department - if a door is closed, there will always be a window.

1.0
Sep 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Great flight benefits (free standby travel on Delta and deeply discounted travel on other airlines) Nice to have other people your age as part of your program

Cons

Delta’s senior leaders do not care about the CSA program. It is NOT a leadership development program. They treat you as cheap labor to fill roles that other people at the company do not want (usually domestic pricing in revenue management). They call it a “rotational program,” but it is two jobs over three years, neither of which you get to choose. Others at Delta can switch jobs after just one year, but you are stuck for 18 months. The roles you get rarely involve strategic thinking, so most CSAs leave the company during their second rotation or shortly after. The mid-management leaders of the CSA program do not listen if you raise concerns, and the executive sponsor has a bad reputation within the company for being rude and callous. The pay offer and raises are under market and non-negotiable, but other recent college graduate analysts outside of the CSA program get paid more, get promoted faster, and get larger raises.

Viewing 61 - 63 of 8,205 Reviews

Glassdoor has 9,293 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.