Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,205 total reviews)
avatar

Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jul 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Nothing really, the flight benefits are standby only. I've met a few celebrities. Sometimes crew mates are cool sometimes they're obnoxious.

Cons

Long hours without pay. I waited for 5 hours at the airport after working a flight for 6 hours. You only get paid for the time you are actually "working". You don't get paid if you have to wait for the next flight. We did not even get paid for "boarding" which is the time prior to takeoff. Sporadic scheduling. Some days I have to report in at 4am so I wake up at 1am. That's coming back from a trip where I got home at 11pm due to delays. 2 hours of sleep after being at work for 16 hours. The job is very isolating. Co workers change every trip. I work weird hours so I'm alone a lot. Sometimes I just want to cry (I do in the airplane bathrooms).

1.0
May 10, 2021

Management doesn't walk the walk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The check shows up twice a month

Cons

Delta has a long history of operating by its core values - honesty, integrity, respect, perseverance, and servant leadership. That sounds great, until its actually time to live by them. Management frequently targets employees who they don't like. They will scour the internet trying to dig up dirt on employees, who have done nothing wrong, to bring disciplinary action against the unwanted. As proof, Delta recently lost a whistle blower case where a pilot reported safety concerns and management responded by requiring the pilot to submit to a medical review where they subsequently paid a doctor (who has since lost his license to practice) $73,000 who diagnosed the pilot with bipolar disorder, a diagnosis that would permanently ground a pilot. The pilot went to the Mayo Clinic to dispute the diagnosis and a board unanimously found the pilot did not have bipolar disorder. The diagnosis cost $3200. Delta lost the judgement and is ordered to pay the pilot $500,000. All of the managers and lawyers still work here expect for one. Most have been promoted and the one who doesn't work here is now the head of the FAA. Still don't believe me. Google "Labor Dept. rules Delta discriminated against whistleblower pilot" and you will see the ruling for yourself -benefits are terrible. You will pay thousands in premiums and deductibles before Delta pays a penny. Walmart of all places has better benefits. -pay is subpar. Delta likes to talk about "Total compensation" which includes profit sharing. Well, a profit sharing of $0 doesn't pay many bills. This year for profit sharing day I was given a king sized Kit Kat candy bar -management loves to put out propoganda about how much they appreciate everything employees are doing and then turns around and throws any agreements they have made out the window. -flight benefits are great if you can find an open seat. Delta is in the business of filling airplanes which isnt helpful when you fly stand by. -they will try to outsource your job to the lowest bidder. Heavy MX checks....outsourced to Mexico and China. Regional jets.....outsourced. Gate agents, ramp agents, ticket agents and catering all over the world.....outsourced. Delta even owns some of the companies they outsource work to so they can pay employees less Overall, there is simply a lack of respect for employees. Management lacks the integrity and honesty to uphold their side of agreements. Like I said in the Pros.....the check shows up twice a month

Viewing 64 - 66 of 8,205 Reviews

Glassdoor has 9,293 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.