Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,205 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 1, 2019

If you value work life balance and efficiencies look elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nicest people I have ever worked with. Almost everyone means well. Free Food all the time but that leads to obesity. Great profit sharing but trust me...you will earn every penny of it. They do nice things for employees but if you asked most...they would rather have time with their families than a party where they will spend more time with co-workers

Cons

Worst and most archaic systems you have ever encountered. How they manage to get planes in the air every day is beyond me. No strategic leadership at all everything is tactical. Work is pushing paper basically but high volumes in a frenzied non- stop chaotic environment. Air line industry is 24/7 and as a corporate employee you will be too. Highly political environment as well all based on seniority and level. Your ideas do not matter.

3.0
Mar 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Fly free, but pay for international taxes. Great job great coworkers. Love it.

Cons

You are hired as a ready reserve agent. Which means you only receive pay and no benefits. You don’t get paid as much as part time or full time. After 8 years I only made $15. Getting on full time they only hired every couple years and it is only a few at at. I was getting pretty high up in sinoroty but it still would have taken years. Plus the full time agents make up to $30 will ready reserve make peanuts. This is there way of keeping from paying health insurance. They don’t hirer full time or partime as much to keep cost down. Plus they find ways of getting rid of you if you are part time or fulltime. Some of the supervisors are unethical and need to retire because they are dishonest.

1.0
Nov 12, 2018
Recommend
CEO approval
Business Outlook

Pros

The only good reason to work at Delta is to be able to travel.

Cons

Management is too worried about their own jobs to worry about you. The only time they speak with you is when you've done something wrong or your numbers are hurting them with their own management. You might go days without even seeing your manager. Everything you do is monitored. From how long your breaks and lunches are (and when you are allowed to take them) to your time spent handling each customer and the ratings they give you through surveys (which most of the time is based on the impression of the company as opposed to you as a worker). If any of those numbers deviate, it's noted on your record and will hurt any chances for promotion. No work-life balance. You might be stuck working mandatory overtime announced on the day-of. And if it snows and you can't get to work? Still your fault. Someone in your family dies? Two days off, that's it. Pay is absolutely horrible based on work load. If they need workers for mid level jobs, they provide "Temporary Duty" assignments under the guise of "development". It's a great way to lower costs by having low level workers doing high paying jobs but maintaining low level pay. Honestly, no amount of travel is worth the stress and low pay. It feels AMAZING for the first year or so, but once you peak behind the curtains, it's really not a great place.

Viewing 67 - 69 of 8,205 Reviews

Glassdoor has 9,293 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.