Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,205 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Mar 17, 2010

Delta Air Lines Future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Delta Air Lines has wonderful flight benefits, however, the professional growth opportunity is not there. The atmosphere is very polarized and political.

Cons

Recently underwent a merger; unclear growth; Lack of communication from management to employees. Lack of concern for employees. Lack of empathy for co-workers.

5.0
Jan 15, 2010
Recommend
CEO approval
Business Outlook

Pros

I really appreciate how I am treated. Delta also has high regard for helping others in the communities it serves. Delta encourages employee participation in a lot of good causes. The benefits are great, the leadership smart and open. This is not an easy industry to be in and I think the management at Delta does a great job of overcoming the challenges inherent in this industry. I am treated well and given the flexibility I sometimes need. The travel is a super perk and the people in my group are intelligent and driven.

Cons

There is very little diversity at the VP- level and very few opportunities for advancement anywhere except at very low levels. The only place I've seen promotions is in the HR department - they seem to have limitless funding for high-priced contractors and projects. There is also a lot of room for improvement and consolidation as far as work distribution. Some policies are not applied fairly across the board, like work from home within the same department varies from manager to manager. It is as though a manager's personal preference can trump a company policy for similar jobs that could be done from home.

4.0
Nov 20, 2012

Leader in the Industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Post merger with Northwest Airlines, the new Delta is a much more agile, fast-paced and innovative company. The combined mentality of Northwest stellar and frugal operations together with Delta's focus on Customer service and product has made it a leader in the industry. In general, employees enjoy the collaborative and inclusive culture at Delta and share passion for the travel industry.

Cons

Depending on the division, the hours and work-life balance can vary dramatically. It can be difficult to shift from one department to another because certain skill sets (like domestic scheduling or domestic pricing) are not transferrable to other areas. There is no formal mentorship program except a newly developing initiative to provide rotational opportunity to MBA candidates. However, anyone hired outside of the MBA program is completely on their own to find a mentor and figure out opportunities for advancement.

Viewing 8197 - 8199 of 8,205 Reviews

Glassdoor has 9,293 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.