Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,202 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jul 25, 2019
Recommend
CEO approval
Business Outlook

Pros

There aren't many pros for part time Ready Reserve employees. It is sold as flexible hours, great flight benefits, ability to have another job (for insurance & living wage). It is none of these now, though it used to be. If you are aiming for a full time Delta career, then working as a ready reserve will start you down the path to full time. But be aware- it could take YEARS (10 plus, at my station). If you are willing to relocate, it might take less time. Delta is good to their full time employees. They get decent benefits, pay and vacations - time off to enjoy their flight benefits. Unfortunately, much of the full time benefits are paid for by denying a huge part of the workforce any benefits at all.

Cons

Ready reserves, Delta's part time un-benefited workers, are the Cinderella's of Delta. They work more days a year than the full time employees who have all the benefits. They get 1 week of unpaid vacation a year, while full time employees get paid vacations starting at 2 weeks, after 1 year of employment, 3 weeks after 5 years, etc,.... A ready reserve with 15 years of service still only gets 1 week of un- paid vacation. It is almost impossible to use the benefits. Trading shifts is allowed, but it's difficult to cobble enough time to travel very far and stand-by flights are risky. You have to be able to get back in time for work. Planning a family vacation is impossible, because trading is only approved 30 days in advance at most, so you can't pay for a cruise, co-ordinate family members vacations, get a deal on a resort, because you won't know if you will get the time off until 30, or usually less days, before. Full time employees don't have this problem. Their generous paid vacation weeks allow them to plan up to a year in advance. Ready reserves work the same schedule as full time 40 hours a week employees. Their shifts are shorter. But they work 5 days a week, with no flexibility. Ready reserves used work 3 or 4 days a week and have some flexibility, which is why workers stayed with the job. The flexibility made up for the lack of benefits and allowed people to have a second job or time for school or family. Now that is impossible and most quit within the first year. Delta has a very low retention rate for ready reserves, which is a disservice to the customers, because there are constantly high numbers of inexperienced employees training. If you want a part time job and plan to use the flight benefits, go to Southwest or American. You will get some benefits and be be treated more fairly. For those wondering why I am still currently employed at Delta; all airlines are seniority based, for scheduling shift times, etc... I kept hoping things would get better, but the opposite has happened, except for a pay scale change. I have 8 years with Delta and don't want to start all over at the bottom again. Hindsight is always better than foresight.

2.0
Aug 20, 2015

Just Okay

Recommend
CEO approval
Business Outlook

Pros

Like any career choice, it can be fun and engaging at times. I guess if you are someone who likes to sit a lot, there is ALOT of DOWN time to this job, and if you are a worker there is a lot of things to keep you busy.

Cons

Even though the company advertises to it's employees about it being a "family" and it's "values" that couldn't be far from the truth. The company just takes and takes and takes and hardly gives to the employees. You aren't getting paid the entire time that you are working, and the "flexibility" that they offer isn't really there. You will be forced to give up all of your holidays for the first 20 years, birthdays, and almost any other thing you have going on. The new hires that come in, cannot even afford a place to live in some of the cities that they are forced to go to. And other flight attendants just looks the other way and says thats the "culture" of the job. I know numerous people who are forced to only eat whats left over on the plane because they cannot afford food. You work very long hours and are constantly bullied into working even longer ones with little rest and every time you try to find an answer to why your response that you get from scheduling is "are you denying the trip?" The departments hardly talk to one another in my experience. Not to make things worse or anything but the company just takes and takes and takes from it's employees and expects them to work 13 hours (half the time with no break or time to get food). Make sure you don't have any prior obligations before starting this job.

Viewing 25 - 27 of 8,202 Reviews

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